Clinical Supervisor

SUMMARY:

The Clinical Supervisor, reporting to the Clinical Director, provides clinical supervision to Therapists providing counseling and therapy services to clients with substance use disorder (SUD) and co-occurring mental health disorders. The Clinical Supervisor conducts clinical supervision and/or individual and group therapy under the structured framework of state and federal law, the counseling and/or social work code of ethics, SFRC evidence-based practices (EBP), and SFRC policies and procedures. The Clinical Supervisor is responsible for creating and maintaining a trauma-informed, client-centered, therapeutic, and safe environment for clients and staff. Working with SFRC/FCDRC leadership and staff to develop, promote, and maintain cultural proficiency throughout the organization. Requirements Core Clinical Supervision Facilitate ongoing individual and group clinical supervision for assigned staff and trainees, ensuring regular frequency and timely scheduling. Develop, review, and maintain a formal written supervision plan for each supervisee; track progress toward clinical competency and licensure goals. Maintain supervision documentation (e.g., supervision logs, plans, evaluations) in accordance with legal, ethical, licensing board, and organizational standards; ensure records are retained securely and retrievable for audits. Provide case consultation, clinical modeling, joint sessions, and live/supervised observation when appropriate to support skill development and fidelity. Ensure supervisees understand scope of practice, professional boundaries, dual relationships, and role limitations. Support supervisees’ preparation for licensure (e.g., verifying and signing supervision hours when appropriate per state regulations). Clinical Quality & Evidence-Based Practice Ensure clinical staff are trained in required evidence-based and trauma-informed practices; monitor through observation, chart review, and fidelity checks that interventions are delivered with fidelity. Conduct regular chart reviews and case reviews to monitor quality of assessment, treatment planning, progress notes, and outcomes. Assist in developing, implementing, and evaluating clinical protocols, treatment pathways, and practice guidelines. Promote a recovery-oriented, culturally responsive, and client-centered approach across services. Documentation, EHR, and Billing Compliance Train and ensure staff competency in utilization of the electronic health record (EHR) and other record-keeping systems. Train clinical staff on proper documentation standards, timely entries, progress note content, and compliance with payer documentation requirements. Monitor documentation for clinical accuracy, completeness, and compliance with Medicaid/Medicare, private payers, and state regulations; coordinate with billing when documentation is deficient. Regulatory Compliance, Risk Management & Safety Ensure that CARF, federal, state, and organizational standards of care are met; prepare staff for licensing surveys and audits. Enforce confidentiality, HIPAA compliance, mandated reporting (e.g., abuse, neglect), and appropriate release-of-information procedures. Oversee incident reporting, participate in root cause analysis, and implement corrective actions to reduce risk (including medication errors, safety incidents, seclusion/restraint events). Ensure staff are trained in suicide risk assessment, safety planning, de-escalation, crisis intervention, and emergency procedures. Participate in and/or oversee clinical on-call rotations; respond to client emergencies per policy. Staff Management & Administrative Supervision Perform administrative supervision duties: monitor and manage employee performance, conduct performance evaluations, address performance deficiencies, and implement performance improvement plans when needed. Maintain staff schedules, ensure adequate clinical coverage, coordinate backfill/on-call coverage, and manage caseload distribution. Participate in recruitment, hire recommendations, onboarding, credentialing, and termination processes as authorized. Monitor staff productivity and ensure clinicians meet program productivity standards while balancing clinical quality. Training, Professional Development & Internship Coordination Participate in and coordinate ongoing staff training, including orientation, evidence-based practice training, cultural competence, trauma-informed care, ethics, risk assessment, and mandatory trainings. Support and participate in internship and practicum programs: provide supervision to interns, coordinate placement goals, and participate in program training activities. Ensure supervisees maintain required professional licensure/certification and continuing education; track expirations and assist with renewal processes. Collaboration, Care Coordination & Community Relations Collaborate with interdisciplinary teams (psychiatrists, nurses, case managers, social workers, housing/employment specialists, QI/Utilization Management) to coordinate comprehensive care. Assist staff in coordinating with referral sources, community providers, schools, courts, and justice system partners as needed. Serve as a point of contact for clinical issues with external stakeholders and participate in community outreach when relevant. Program Evaluation, Data & Reporting Work with the Clinical Director/Chief Clinical Officer to evaluate program outcomes, contribute to program development, and support clinical research or pilot initiatives. Collect, analyze, and report clinical metrics (e.g., outcomes, readmissions, incident rates, treatment fidelity) to leadership and quality improvement teams. Participate in quality improvement initiatives and help implement and monitor corrective action plans. Ethics, Cultural Competence & Client Rights Promote ethical decision-making, client advocacy, informed consent processes, and protection of client rights. Model and promote cultural humility, equity, and the delivery of culturally and linguistically appropriate services. Address complaints and grievances concerning clinical services and participate in resolution processes. Clinical Operations & Medication Management Oversight Coordinate with prescribers, nurses, and pharmacy when necessary to support medication management and monitoring practices. When necessary, provide direct clinical services (group facilitation, individual sessions) to cover staffing gaps or manage complex cases. Technology & Telehealth Ensure clinicians are trained and competent in delivering telehealth services according to agency policy and payer rules; monitor quality and confidentiality of telehealth encounters. Legal Responsibilities Understand and apply relevant laws and licensing board regulations governing clinical supervision and scope of practice; provide documentation and testimony when subpoenaed if required and coordinate with legal counsel. Supervisor Professional Development & Accountability Maintain your own professional licensure, training, and supervision skills; ensure your records and CE requirements are in good order and meet organizational standards. Participate in leadership meetings, provide input to policy development, and elevate systemic clinical risks to the Clinical Director/CCO. Additional/Optional Responsibilities (as applicable) Support grant writing, program expansion, and new service model rollouts; assist with pilot projects and clinical research efforts. Participate in workforce development strategies to reduce turnover and promote staff wellness (supervision groups focused on burnout, access to employee assistance programs). Provide input to program budgeting and resource planning related to clinical services. KPIs/Performance Metrics for Clinical Supervisors Staff supervision compliance (percent of supervisees with up-to-date supervision plans and logs) Clinical documentation timeliness and audit pass rate Treatment fidelity scores for evidence-based practices Staff competency and training completion rates Client outcome measures (symptom reduction, functional improvement, satisfaction) Incident rates (safety events, medication errors) and corrective action closure rates Staff turnover and vacancy rates

MINIMUM QUALIFICATIONS:

Skills/Knowledge/Abilities: Must be computer literate to effectively maintain compliance with BHSD Standards and requirements for the use of computerized client assessments, data systems, etc. Maintain a current, valid NM Driver’s License. Must also have and maintain a clean driving record and auto insurance Multi-lingual/multi-cultural preferred Education and Experience: Current New Mexico Board licensure as an independently licensed clinician and certified supervisor: LPCC, LCSW, or LMFT At least two years of experience working with clients with co-occurring mental health/substance use disorder diagnosis, providing individual and group psychotherapy #J-18808-Ljbffr Santa Fe Recovery Center, Inc