Operations Coordinator

Job Description

Job Description

Description:

The Operations Coordinator provides administrative and operational support for the Operations Department. Work with Operations Manager to effectively process jobs, coordinate technicians, maintain parts information, and communicate with customers on installation/service status and updates, and other tasks as needed. Assist with day to day data entry and other necessary projects.

PAY RATE:
$21-$26/Hour (depending on experience)

Responsibilities:

• Works as an integral part of the Operations team to ensure a high degree of customer service. Be knowledgeable about all programs, services and activities related to the Operations department
• Perform Change Order Management and tracking
• Manage Purchase Orders including creation, communication and tracking of purchased labor and/or material
• Assist in the scheduling of Field Technicians, vendors and subcontractors to ensure effective and efficient project delivery
• Book travel (flights/hotel) for Project Managers and Field Technicians
• Communicate with external customers via phone and email
• Update Field Technician notes and appropriate documents to the projects
• Project closeout coordination
• Must become familiar with SEi’s software programs
• Must become familiar with the equipment and services that SEi offers to assist customers as needed
• Assist with managing all aspects of Service Tickets to include planning, scheduling, implementing and closeout coordination
• Assist with billing as needed
• Provide updates to Management on necessary reports
• Other Duties as assigned

LANGUAGE SKILLS: Communicates effectively in both oral and written communications. Communicates with supervisors, peers, subordinates, and other Company staff; working as part of a team contributing to company goals.
REASONING ABILITY: Job requires being careful about detail and thoroughness in completing work tasks. Ability to define problems collects data, establish facts, and draw conclusions drawing upon experience, research, and input from peers. This position performs multiple job tasks on a daily basis.
WORK ENVIRONMENT: While performing the duties of this position; the employee may be exposed to various climates and conditions. Wearing of safety clothing and equipment may at times be required.

EDUCATION:

• High School Diploma or equivalent (College Degree Preferred)
• Previous administrative work (1-3 years)

SECURITY EQUIPMENT, INC. OFFERS:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

This is an excellent opportunity for outstanding career growth with a financially secure and growing company. SEi offers an exceptional career opportunity with a complete benefit package. Pre-employment tests required. For more information about Security Equipment, Inc. please visit our website at

Job Type: Full-time

Work Location: In person

• Ability to work with customers and employees in a professional manner
• High Degree of Accuracy
• Ability to work efficiently & effectively other office members
• Previous experience with Word, Excel and able to utilize internal technology (Email, Scanner, Copier, Calculator) and navigate the Internet

Physical Requirements:

• Seeing and hearing: Read documents, computer screen, answer phones, and communicate in person
• Dexterity: utilizing phone, typing, and writing
• Must be able to lift, push, or pull 40-70 pounds