Office Manager

Office Manager - North AtlantaThe Office Manager performs and monitors all day-to-day operations within our office location. You'll oversee the planning, organizing, implementation, training and leadership necessary to achieve business objectives for revenue, cost control, employee retention, customer satisfaction and cleaning quality.Key ResponsibilitiesSales & Customer Service: Represent the business in a sales role during in-home customer tours, close leads and convert prospects to customers, conduct price quotes and follow-up communications.Team Management: Recruitment, hiring, training, and performance managementOperations: Efficient scheduling coordination, problem-solving call-outs and changes, daily office operations including laundry and supply managementTraining: New hire orientation and onboarding, field training coordination, ongoing employee developmentLeadership: Lead morning meetings, conduct quarterly performance check-ins, ensure team successRequired QualificationsProven sales experience with ability to close leads and convert prospectsWilling to go through cleaning training to effectively provide accurate quotes and quality checksHigh school diploma or equivalentValid driver's license and reliable vehicleBasic computer skills (Excel, Word, scheduling software)Available Monday-Friday, 7:30 AM - 5:00 PMMust pass background check.Desired AttributesCommunication: Excellent verbal skills, confident and comfortable with customer interaction, strong sales presentation abilitiesLeadership: Ability to deliver constructive feedback, inspiring to others, conflict resolution skillsPersonal Qualities: Self-motivated, dependable, trustworthy, optimistic attitudeProfessional Skills: Problem-solving ability, adaptable to changing circumstances, maintains composure under pressureIndustry Knowledge: Prior cleaning experience preferred, understanding of cleaning standards and residential service expectationsEqual opportunity employer Compensation: $38,000.00 - $42,000.00 per year