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North America CX Architect: Onboarding, AI & Support

Dormont Manufacturing Co

Dormont Manufacturing Co is seeking a Head of Customer Experience to design and operate the post-sale experience system. This role involves building infrastructure to enhance customer onboarding, support, and engagement across complex products. Successful candidates will have over 10 years of experience in customer experience, support, or operations, with a strong background in technology. You will collaborate closely with Product and Engineering to translate customer issues into significant improvements. #J-18808-Ljbffr Dormont Manufacturing Co

Vacancy posted 4 days ago
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