Registration Specialist - Radiation Oncology - Casual/PRN

Job Summary Location: Methodist Estabrook Cancer Center, 8303 Dodge Street, Omaha, NE. Work Schedule: Casual position. Casual employees work on an 'as needed' basis to meet the needs of the business. Work days and hours will often vary from week to week. Key Responsibilities Accurately registers and dismisses patients in a courteous and timely manner. Registers patients in the electronic registration system to Methodist Jennie Edmundson Hospital in a courteous and timely manner. Reviews and explains all registration forms prior to obtaining signatures from the patient or patient representative. Performs bedside visits as needed to complete the registration process and point of service collections. Scans patient identification documents into the registration encounter. Verifies and enters insurance/payer information. Obtains complete and accurate payer information and scans identification and payer documents and enters the information into the electronic registration system. Verifies eligibility of coverage according to department guidelines. Completes Medicare Secondary Payer questionnaire and other payer specific documents (including Advance Beneficiary Notice of Noncoverage (ABN) as required). Advises patients of their copayment requirement in a respectful and courteous manner. Documents and secures all payments according to policy. Accurately collects and posts payments according to policy as measured by observation, feedback and monthly audits. Accurately performs all reconciliation procedures pertaining to the collection of copayments. Safeguards cash and receipts by following established department criteria. Notifies supervisor of any discrepancies in a timely manner. Refers patients to Patient Financial Counselors, as appropriate, and documents referrals. Documents all attempts for collections and reason collection attempt failed. Performs order entry functions for lab patients registered in Admitting, as required. Consistently adheres to Safety and Infection Control guidelines, to assure a safe work environment, according to hospital policy. Immediately reports any unsafe conditions or accidents. Completes tasks and work responsibilities associated with a shift, to maintain a productive department, as outlined in training plan. Provides all necessary written or verbal communications regarding tasks, incomplete work, problems, and issues to the supervisor in a timely manner. Displays adaptability to assure department staffing needs are met. Works additional shifts and accepts additional tasks, projects and assignments dictated by volume, absences or administrative direction. Maintains teamwork spirit, positive mentoring. Willingly assists with training and/or cross training of new employees. Positively and actively assists with the implementation of new procedures, schedules and job tasks necessary, to ensure success and advocacy of same. Contributes to department training and orientation. Assists co-workers as needed. Shows respect for patients and co-workers. Maintains confidentiality standards, to assure the highest level of customer service, as outlined in hospital policies and training. Performs periodic, situational and other duties as required. Operates and assists in the maintenance of all office equipment, to assure efficient performance, as outlined in the training program. Provides appropriate care specific to the age of the patient, to ensure understanding and comfort level of treatment, as outlined in the Age Specific Criteria. Education High School Diploma or General Educational Development (G.E.D) required. Experience Previous health care registration, customer service, insurance or billing experience required. Medical terminology preferred. License / Certifications Requires the ability to provide transportation to other campus locations within a reasonable timeframe. Skills / Knowledge / Abilities Requires knowledge of phone etiquette and some medical terminology. Strong computer skills required. Ability to open and navigate Outlook, attachments in Word and Excel and utilize a scanner and copier. Requires skills in basic mathematics to support collections of payments: including addition, subtraction, multiplication and division. Requires ability to work independently and to collect data from patients that is required for entry into the system. Requires ability to multitask with strong attention to details of registration process. Requires ability to relate to patients in a kind, courteous and helpful manner. Requires ability to relate to fellow workers, in all departments of hospital, and deal with people in a crisis situation. Ability to transport/escort patients and guests/family members to appropriate locations via stairs, elevators or ramps. Ability to communicate with others through a glass barrier. Physical Requirements Weight Demands: Medium Work – Exerting up to 50 pounds of force. Not necessary for the position (0%): Climbing Crawling Kneeling Occasionally performed (1%–33%): Balancing Carrying Crouching Distinguish colors Grasping Lifting Pulling/Pushing Standing Stooping/bending Twisting Walking Frequently performed (34%–66%): Fingering/Touching Keyboarding/typing Reaching Repetitive Motions Sitting Speaking/talking Constantly performed (67%–100%): Hearing Seeing/Visual Job Hazards Not Related: Chemical agents (toxic, corrosive, flammable, latex) Equipment/Machinery/Tools Explosives (pressurized gas) Electrical shock/static Radiation alpha, beta and gamma (particles such as X‑ray, Cat Scan, Gamma Knife, etc) Radiation non‑ionizing (ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Mechanical moving parts/vibrations Occasionally (34%–66%): Biological agents (primary airborne and blood‑borne viruses) (jobs with patient contact) (BBF) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) EEO Statement Nebraska Methodist Health System is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law. #J-18808-Ljbffr