Senior RCA & Problem Management Lead
Optimum Communications Corp
Optimum Communications Inc. is seeking a Lead-level individual contributor to own the Problem Management process within the Change Management organization. You will lead root-cause investigations, manage the RCA-action queue, and drive repeat-incident reduction while mentoring L1–L3 analysts. The role partners with Change Management to scope and track RCA-driven changes to completion. You will define execution standards, review complex Problem records, and evolve metrics for RCA effectiveness. #J-18808-Ljbffr Optimum Communications Corp
Vacancy posted 3 days ago
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