Customer Insights Analyst

## Job Description**Strategic Insights Analyst**Location: New York (3 WTC)**About Diageo**With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.Join us and play your part in making life’s moments mean a little more.**About the Function**Sales is where our brands meet the real world.This team builds the relationships that bring our products to life, partnering closely with customers across markets, channels and occasions to make sure our brands are part of moments that matter everywhere.It’s a dynamic, people-focused environment where curiosity, commercial thinking and strong relationships make the difference. You’ll have the opportunity to grow your network, develop your skills and see the direct impact of your work every day.**About this role**The key purpose of the role is to produce actionable insights and reporting in support of the Strategic Insights team and its key stakeholders, leveraging both external and internal data sources.**Key Outputs:**Produce recurring industry reports that summarize key industry trends:* Produce monthly Nielsen and NABCA trend updates for the broad organization, covering category and brand performance in the industry* Provide general support each fiscal half leading up to earnings and the various investor relations materials that need to be produced* Produce key insights to prepare senior leaders for their recurring monthly meetings, as well as periodic meetings with investors, analysts, and the pressSupport the Insights team to answer ad hoc strategic questions from executive and other key stakeholders:* With increasing regularity, the Strategic Insights team is being tasked with running one-off projects to answer key strategic questions from senior leaders in the organization* These topics can cover a wide range, and involve creative problem solving in an industry that has imperfect data, often with tight deadlines* In coordination with the team’s Director and Managers, the Analyst will provide key data and analysis support to help identify the key take-aways that answer these ad hoc questions.* Answer ad hoc questions for various teams across the organization in a timely manner regarding different aspects of performance from the syndicated dataSupport the team’s efforts to maintain a “unified” view of the two main syndicated data sources:* The team has produced a combined view of Diageo’s two primary syndicated data sources in the US Spirits industry, linked at a brand-specific level between NABCA & Nielsen* This combined dataset serves as the foundation for a large portion of the work that the Insights team does, and the Analyst will help support the maintenance of the “unified” view of the data**Experience/skills required:*** Bachelor’s Degree* 1-2 years of work experience preferred, though not a strict requirement* Strong Excel, PowerPoint, and writing skills required* Preference for some exposure to PowerBI* Ability to deal with ambiguity, imperfect data, and changing priorities and timelines* Strong team player and eager learnerFlexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.We recognise and value performance, offering our people a highly competitive Rewards and Benefits package.Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.Ready to bring your best? This could be your opportunity.*If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.* #J-18808-Ljbffr