Customer Service Representative

NOW HIRING! HOST / HOSTESS HEITMILLER STEAKHOUSE Join Our Team! Heitmiller Steakhouse is looking for a friendly, energetic, and dependable Host/Hostess to join our team! We are seeking someone who enjoys working with people and can help create a welcoming dining experience for every guest. Job Responsibilities Greet and welcome guests with a friendly attitude. Manage the waitlist and guest reservations. Seat guests promptly while maintaining a fair server rotation. Answer phone calls and assist with guest inquiries. Keep the host stand, entrance, and waiting area clean and organized. Communicate effectively with servers and management. Assist with large parties and special reservations. Provide excellent customer service in a fast-paced environment. Qualifications Friendly, professional, and outgoing personality. Strong communication and customer service skills. Ability to multitask and stay organized during busy shifts. Dependable, punctual, and a team player. Ability to work evenings, weekends, and holidays. Previous restaurant experience is a plus, but not required. What We're Looking For Someone with a positive attitude, a strong work ethic, and a passion for hospitality. Our hosts are the first impression of Heitmiller Steakhouse, and we want every guest to feel welcome from the moment they walk through our doors! Heitmiller Steakhouse, located at 4509 I 35 N Frontage Rd, Lacy Lakeview, TX, stands out as a must-visit destination for steak lovers. Renowned for its expertly cooked meats, patrons rave about the prime rib and bone-in ribeye. Guests appreciate the well-seasoned steaks, complemented by a cozy atmosphere highlighted by rustic décor and taxidermy. The attentive waitstaff, notably exceptional servers like Pam and Justin, contribute to a welcoming dining experience. While the culinary creations, including tempting appetizers like cheese sticks and fresh guacamole, delight the taste buds, some feedback suggests improvements in their bread and butter offerings. The cinnamon butter and warm freshly baked bread, however, have received glowing remarks, especially when paired with house-made desserts. Though occasional service hiccups, such as a lack of attentiveness from the hostess, have been noted, the overall dining experience at Heitmiller Steakhouse is characterized by prompt seating, accurate meal delivery, and attentive staff. Many customers leave vowing to return for more delicious steaks and delightful ambiance. For a satisfying meal in a relaxed setting, Heitmiller Steakhouse remains at the forefront of steakhouse excellence. #J-18808-Ljbffr Heitmiller Steakhouse