IT Helpdesk Specialist (Tier 1-2) | Windows & macOS
Strategic Analysis
Strategic Analysis, Inc. in Arlington, VA is seeking a versatile Helpdesk Support to deliver Tier 1 and 2 IT assistance for the main office. You will support Windows 11, macOS, Office 365, and corporate applications while communicating with all staff. Requirements include 4+ years IT support with a HS, or 2+ with an AS/BS, a BS in IT or related field or certifications, and the ability to obtain DoD Secret clearance. #J-18808-Ljbffr Strategic Analysis
$55k - $60k
...Job Title: Bilingual Korean Tier 2 IT Support Specialist ・ Client: Korean IT Services... ...Onsite ・ Employment Type: 1-year Contract / W-2 ・... ...Microsoft Active Directory and Windows environments while providing... ...Experience with VDI and macOS support. Working knowledge...WindowsContract workTemporary workWork at officeRemote workVisa sponsorship- ...Description ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid to Senior technical... ...resolve complex issues involving Windows OS, Active Directory, AVD... ...support and administrative roles. 1+ years of experience supporting government...WindowsFull timeWork at officeRemote work
- ...Operations / Desktop Engineer (Tier 2.5) Location: Washington, D.C... ...High Public Trust Schedule: 1:30pm - 10:00pm Shift. The... ...supervision. Experience supporting Windows and macOS environments and technologies... ...1, HDI-certified, woman-owned IT Solutions Provider with strong...WindowsFull timeWork at officeFlexible hoursShift work
$30 per hour
...Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment... ...and a full transition to Windows 11. To support this initiative, the IT department is adding several Desktop... ...on devices pending upgrade. Tier 2 Support & Troubleshooting Serve...WindowsContract workLocal areaMonday to Friday- ...talented and organized IT Technician. This role is... ...and mentoring to Tier 1 technicians to enhance... ...support tickets using a helpdesk management system, ensuring... ...issues. Experience with Windows and macOS operating systems,... ...”: (1) U.S. citizens, (2) legal permanent residents...WindowsPermanent employmentWork at office
- ...Technician to provide world-class IT support to our prestigious... ...AN IMPACT Provide independent Tier 1 technical support to diagnose... ...an IT‑related discipline and 2-3 years of experience; OR A... ...Required Technical Skills: Advanced Windows & MacOS troubleshooting, Microsoft 365...WindowsWork at officeRemote workAll shiftsShift workNight shiftWeekend work
$24 - $25 per hour
...Description Position Title: Tier 1 Help Desk Technician Location... ...on a primarily Microsoft Windows-based local area network (LAN)... ...skills Experience: #1-2 years of progressively responsible... ...365. # Experience with helpdesk ticketing systems. Addison...WindowsContract workWork experience placementWork at officeLocal areaMonday to Friday$85k - $110k
...someone has to build the IT and keep users... .... As IT Support Specialist, you will be the frontline... ...Provide Tier I and Tier II support... ...throughout. The Skillset 1-2 years of experience in IT support, helpdesk, or system... ...Foundational knowledge of Windows and Linux operating...WindowsFor contractorsShift work- ...experienced Service Desk Agents, Tier 2, for support of the US House... ...Capitol complex. Mission:The IT Service Desk Representative... ...delivers secure, ITIL-aligned Tier 1-3 IT support services to... ...Intermediate to advanced knowledge of Windows, macOS, iOS, and Android operating...WindowsWork at officeLocal areaRemote work
- ...experienced, service-obsessed IT professional to anchor... ...Overview The Sr. IT Support Specialist is the face of IT at Piedmont... ...client call. You will own Tier 1 and Tier 2 support for our headquarters... ...in Microsoft Intune across Windows and macOS: enrollment, configuration...WindowsFull timeWork at officeRemote work
$30.44 - $41.18 per hour
...Technician to provide world-class IT support to our prestigious... ...make an impact:Provide routine Tier 1 technical support to onsite... ...troubleshooting of Microsoft Windows and MacOS operating systems.Utilize standard... ...Diploma/GED and a minimum of 2-3 years of related technical...WindowsHourly payTemporary workImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- Overview SUMMARY: The Service Desk Tier 1 technician shall be... ...answering calls related to customer IT incidents or requests. Tier 1 technicians... ...environment. At least 2 years of experience or more with... ...technologies; Microsoft Windows XP, Windows 7, Windows 10 Operating...WindowsWork at officeRemote work
- ...Systems Plus today. Position Title Tier 2 Technical Support Position... ...-level experience with Windows, macOS, iOS, and Android operating systems... ...years minimum experience in: IT Call Center environments Active... ...SharePoint, and Exchange Online One (1) year minimum experience...WindowsFull timeContract workFor contractorsWork at officeRemote workWorldwide
- DELPHIQ is hiring for a Tier 1 Service Desk Technician! We’re seeking... ...: Minimum 3 years in IT call center environments; hands... ...user/account admin; supporting Windows 10/11 & Office 365; mobile OS... ...Platforms: Basic familiarity with macOS(≥1 year), remote access (e.g.,...WindowsFull timeContract workWork at officeRemote workRotating shift
$86.6k - $181.8k
Job Title: Tier 2 Systems AdministratorJob Category: Information TechnologyTime... ...to join our growing IT team. In this role, you will serve... ...an escalation point for Tier 1 support and be responsible for... ...and maintain servers (Windows, Linux, Solaris), desktops and...WindowsContract workWork experience placementFlexible hours- ...Document standard operating procedures for Tier 1 activities Maintain accurate records of... ...needs Escalate complex issues to Tier 1.5/2 support following established protocols Minimum... ...and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and...WindowsContract workShift workNight shiftDay shift
$62k - $141k
Tier 2 System AdministratorThe Opportunity: Your combination of people skills and system administration knowledge makes you the team hero... .... We’re looking for a System Administrator with experience in Windows system administration, virtualization, and classified...WindowsFull timeContract workPart timeWork at officeLocal areaRemote work- ...Description: The IT Specialist II provides advanced technical... ...services: Helpdesk Support Services: Act... ...incidents related to Windows, macOS, mobile devices, VPN,... ...guidance and coaching to Tier I staff when needed.... ...field (preferred). ~1-3+ years of technical...WindowsContract work
- ...defined business segment - Provide second tier operations support for the Active Directory... ..., test, document, and implement Microsoft windows related software/hardware updates- Monitor... ...: For each year of degree required, 2 years of experience may be substituted.Preferred...Windows
$17.5 per hour
Job Title: Tier 1 Help Desk Technician - FDA White Oak... ...Technician to support our IT Service Desk for a... ...unresolved problems to Tier 2 and Tier 3 support. Research... ...in troubleshooting Windows 7 and Windows 10 PCs and... ...required. Microsoft Office Specialist (Access, Excel,...WindowsHourly payPermanent employmentFull timeWork at officeRemote workWorldwideMonday to FridayShift workNight shiftAfternoon shift- ...professionally? We can help! We are seeking an IT Help Desk Specialist for the IT Help Desk Support... ...delivery. Deploy and configure Windows desktops, macOS systems, and mobile devices... ...protecting sensitive data. Support Tier I personnel by enforcing best practices...WindowsPermanent employmentFull timeContract workPart timeH1bWork at officeRemote workMonday to Friday
- ...for District employees, ensuring quick IT issue resolution and strong customer service... ...Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices... .... Troubleshoot issues related to Windows OS, Microsoft 365, VPN, network connectivity...WindowsContract workRemote work
- ...projects dictate- Participates as a Tier 3 Technician in the IT Helpdesk topology for Linux based systems- Provides... ...- Must be proficient in configuring Windows Server, Active Directory, Microsoft... ...: For each year of degree required, 2 years of experience may be substituted...Windows
$80k - $90k
...PRI). About this position: IT Technical Support Specialist Location - Washington, DC... ...been assigned or escalated by Tier 1. Interface with and... ...Office Suite, iPhone, VPN, 2 Factor Authentication and... ...good working knowledge of Windows 7 and 10. High-level knowledge...WindowsPermanent employmentFull timeContract workFor contractorsWork at officeRemote work- Trustar Bank is seeking an experienced IT Support Specialist to provide Tier 1 support and resolve issues across Windows devices, networks, and Citrix environments. You will handle escalated tickets, coordinate with vendors, and maintain endpoint security and software,...WindowsWork at office
$73k - $81.58k
...STL IT Service Specialist - Seattle, United States of America Who We Are... ...Troubleshooting issues across Windows and macOS environments, Android and iOS... ...Bachelors degree preferred ~2+ years of experience in an... ...days per year (earned at 1.25 days per month) Paid sick...WindowsFull timeWork at officeLocal area- ...not limited to;Technical Support Provide Tier 1-3 support for hardware, software, network... ...resolve escalated incidents involving Windows/macOS, Microsoft 365, VPN, networks, and business... ...with District wide training requirements, IT, data, and telecommunication policies...Windows
$110.5k - $149.5k
IT Engineer General Dynamics Information Technology (GDIT) is seeking a highly skilled... ...in Microsoft Enterprise Systems to provide Tier 2 support for a large Federal Intelligence... ...for Linux platforms while also supporting Windows systems as needed to ensure optimal performance...WindowsWork at officeRemote work$66k - $106k
...Tier 2 IT Support Technician Job Locations US-DC-Washington Requisition ID 2026-168497 Position Category Information Technology Clearance... ...with BS/BA; 4 years with a HS diploma Experience supporting Windows desktop operating systems and Microsoft Office products Experience...WindowsContract workWork at officeRemote workRelocationShift work- Facility Security & IT Specialist - Federal Customer (on-site 5 days per week: TS/SCI Required... ...& Telephony· Desktop Support: Provide Tier 1 and Tier 2 support for users across unclassified... ...Lenel, CCURE) and providing basic IT helpdesk or telephony support.· Deep...For contractors
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