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IT Helpdesk Specialist (Tier 1-2) | Windows & macOS

Strategic Analysis

Strategic Analysis, Inc. in Arlington, VA is seeking a versatile Helpdesk Support to deliver Tier 1 and 2 IT assistance for the main office. You will support Windows 11, macOS, Office 365, and corporate applications while communicating with all staff. Requirements include 4+ years IT support with a HS, or 2+ with an AS/BS, a BS in IT or related field or certifications, and the ability to obtain DoD Secret clearance. #J-18808-Ljbffr Strategic Analysis

Vacancy posted 3 days ago
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