Data Entry Clerk

Data Entry Clerk

Under general supervision, the Data Entry Clerk uses intermediate skills obtained through experience and training to enter client data into proprietary database software. Follows established procedures to perform routine tasks and receives general guidance and direction to perform a variety of non-routine tasks with limited decision-making responsibility.

Essential Duties and Responsibilities:

• Gather data from case workers
• Locate correct client files within database software
• Enter client data into database software
• Ask clarifying questions related to unclear notes or any other concerns
• Appropriately handle the filing or disposal of handwritten notes per department and organization quality assurance standards
• Maintain agency confidentiality and clients' privacy
• May oversee data collection and management for an assigned function area
• May train and guide staff on data entry and case records best practices to ensure effective data management
• Assesses data for quality and clean data accordingly
• Develop and build process to capture data integrity issue
• May track referral and enrollments status of client's documents outcomes of the referral and enrollment and provide support appropriate documents barrier to enrollments if any
• Collaborate with quality assurance and evaluate staff to measure and report on program impact
• Present data outcome to management as requested
• Appropriately store files for long term storage
• Calculate hours for work performance review (WPR)
• Review files for accuracy and compliance
• Maintain digital logs and smart sheets of program activities
• Meet weekly deadlines
• Perform other duties and responsibilities as assigned

Knowledge of:

• Basic concepts, principles, and practices of data entry

Skill in:

• Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Ability to:

• Read and comprehend information
• Quickly and accurately enter information into database software
• Organize and prioritize multiple tasks and meet deadlines
• Work independently as well as collaboratively within a team environment

Educational/Previous Experience Requirements:

• High school diploma or GED equivalent
• At least 6 months previous admin/clerical experience or 1 year preferred or any equivalent combination of experience, education, and/or training approved by Human Resources

Licenses/Certifications:

• None

Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: None generally required

Working Environment: Climate controlled office