Med-Surge Nurse Manager

POSITION SUMMARY The Medical-Surgical Nurse Manager is responsible for overseeing daily clinical and operational functions of a 30-bed medical-surgical unit to ensure the delivery of safe, high-quality, patient-centered care. Reporting to the Associate Chief Nursing Officer (ACNO), the role provides leadership and supervision for nursing and support staff, including staffing, performance management, professional development, and employee and labor relations. The Nurse Manager collaborates with interdisciplinary teams to support quality improvement initiatives, regulatory compliance, and evidence-based practice while promoting a positive and productive work environment. This position also coordinates unit operations, patient flow, supports patient care delivery as needed, and serves as a key resource for staff and organizational leadership. Position: Med/Surge Nurse Manager | Department: Nursing Administration | Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES Unit Operations & Leadership – Oversees daily medical-surgical unit operations ensuring safe, efficient, and high-quality patient care. Staff Supervision & Workforce Management – Recruits, hires, evaluates, coaches, and disciplines RN and non-RN staff in accordance with hospital policies and union contracts. Manages staffing assignments and scheduling. Employee Relations & Labor Compliance – Maintains knowledge of labor agreements, personnel policies, and regulatory requirements; partners with Human Resources and Labor Relations teams to address employee issues appropriately. Performance Management & Professional Development – Promotes staff competency, clinical excellence, and professional growth through partnership with nursing education, mentoring, preceptor programs, and ongoing performance development. Quality Improvement & Regulatory Compliance – Participates in and leads quality improvement, risk management, and patient safety initiatives to ensure compliance with standards of care and regulatory agencies (e.g., Joint Commission, OSHA, DPH). Problem Solving & Communication – Identifies operational, staffing, and patient care concerns proactively and collaborates with leadership and interdisciplinary teams to implement timely solutions. Clinical Coordination & Patient Care Support – Coordinates clinical activities and patient flow in collaboration with the charge nurse to meet patient care needs safely and effectively. Research & Evidence-Based Practice – Supports unit-based research initiatives and promotes evidence-based nursing practices to improve patient outcomes and clinical performance. Committee & Organizational Participation – Participates in departmental and organizational committees, ensuring effective communication of initiatives, updates, and outcomes to staff and leadership. Professional Accountability & Leadership Development – Maintains current clinical and leadership knowledge through ongoing education, conferences, and management-focused professional development. *(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). REQUIRED EDUCATION AND EXPERIENCE Bachelor’s degree in nursing and at least 5 years of relevant clinical experience. Progressive leadership experience (e.g., Charge Nurse, Assistant Nurse Manager, or other unit-based leadership role). Strong skills in patient flow coordination, interdisciplinary collaboration, and clinical operations. Experience in Performance Improvement, Total Quality Management, and/or Continuous Quality Improvement. PREFERRED EDUCATION AND EXPERIENCE Master’s degree. Previous nurse supervision or management experience. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED Current license to practice Nursing in the Commonwealth of Massachusetts. ACLS & BLS certification required. KNOWLEDGE AND SKILLS Ability to effectively manage expense budget as allocated. Ability to make formal presentations regarding clinical, operational, educational research, and financial issues. Ability to problem-solve and work collaboratively towards defined patient care outcomes. Analytical abilities to organize, supervise, and evaluate the work of others, and to develop, interpret, implement, and evaluate policies, procedures, and standards. Strong interpersonal skills and capacity to guide, direct, mentor, train, and work collaboratively in a team-building environment. Effective English communication skills (oral and written). Basic computer proficiency, including access to, entry of, and interpretation of computerized data/information. Physical ability to perform the core job responsibilities in accordance with practice setting demands for patient populations regularly served. Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served – a plus. SPECIAL WORKING CONDITIONS 40-hour per week position with 24-hour coverage for the unit. Must obtain 15 hours of Continuing Education annually to maintain license. COMPENSATION RANGE $94,500.00 – $137,000.00 (based on minimum job qualifications; range may vary with education, experience, skills, certifications, and internal/market factors). BENEFITS Benefits include medical, dental, vision, pharmacy, discretionary annual bonuses, merit increases, flexible spending accounts, 403(b) savings match, paid time off, career advancement opportunities, and resources to support employee and family well-being. EQUAL OPPORTUNITY EMPLOYER / DISABLED / VETERANS Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees must complete a background check before beginning employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, and to receive a booster dose of the COVID-19 vaccine. #J-18808-Ljbffr Boston Medical Center