TEMPORARY CPW License & Pass Employee Denver, CO

License and Pass Temporary Employee Position

This is a temporary position (9 months or less) paying $19.29 per hour. This announcement will remain open until filled. You are encouraged to apply early.

The License and Pass Temp will be helping primarily the Disability and Refunds Coordinators with heavy workloads during this time, but will also assist all License, Reservations & Customer Operations staff with various assignments and job shadowing, including but not limited to the following:

• Greeting customers at our front desk. Answering the phone and forwarding the calls to the appropriate CPW staff.
• Processing disability licenses, passes, and ADA accommodations to approved customers. This will include learning the regulations and statutes applicable to those programs and the processing steps.
• Organizing refund and restoration of preference point requests. This will require learning the regulations applicable to the refunds program and the processing steps.
• Learning the Integrated Parks and Wildlife System (IPAWS) license and pass system.
• Completing IPAWS administrative tasks such as merging duplicate customer records.
• Helping contact customers whose mail has been returned as undeliverable to our office.
• Looking for process improvements or efficiency opportunities and providing proposals to the team.

The ideal candidate will have an interest in the parks, wildlife, and/or the outdoor recreation profession. Experience with databases, email, and internet research is preferred. Candidates should also be well organized, detail-oriented, have excellent communication skills (verbal and written), able to work independently, multi-task effectively, and possess an overall positive attitude.

We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.