Dispatcher (Rotating Shift/24hrs per week)

Dispatch Specialist

The Dispatch Specialist role is integral to the daily operations of the Transfer Center and Transport Team. Manages patient referral calls from outside hospitals with the intent of facilitating consults or admission, and follows through to completion. Responsible for the dispatch, real-time tracking and monitoring of LifeLine teams.

Key responsibilities include coordinating in-patient and referral calls from outside facilities for potential hospital admission or consult, managing trauma, ECMO and CVOR activations resulting in staff and facility preparation, dispatching and tracking LifeLine ground transport services through Zoll software, operating UHF, VHF, Aviation and Push To Talk radio systems, dispatching and tracking air transport services through tracking software and effective use of radio communications, documenting referral calls in Teletracking program, assisting in facilitating both national and international fixed wing flights, ensuring that the Post Accident Incident Plan (PAIP) is initiated and adhered to for both ground and air transports when applicable, maintaining professional growth and education including all required competencies and mandated in-services, providing fire suppression support for flights as needed, participating in public relations events, supporting the daily operations of the transfer center and transport team through assistance with preparation, communication and follow up, and adhering to all hospital and departmental safety regulations, disaster plans, infection control policies, fire safety regulations, and biohazard material disposal policies.

Qualifications include a minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement. Current Licensure as EMT, Paramedic or RN with three years' experience in a clinical setting OR a minimum of two years EMS or law enforcement dispatch experience. Ability to utilize critical thinking in determining best options for referrals and transport.

Salary range: Minimum 17.97/hour - Maximum 28.74/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.