Site Manager

Site Manager

The Site Manager will be responsible for retaining an existing customer base by fostering the ChemTreat value certification and earning return on investment as well as actively generating new accounts. This position is primarily focused on the profitable growth and maintenance of a particular large customer by determining and meeting customer needs.

Essential Functions & Responsibilities

• Oversee daily operations of customer site as it pertains to the water treatment process and equipment. • Develop key relationships with customer through the following methods: identify and engage key decision makers when process improvements arise, frequent follow up and drive to root issues to identify customers' needs. • Maintain or Increase sales and profit margin within the customer site based on solid performance in addressing issues and identifying other improvement areas. • Engage technical staff and management as needed to develop retention and growth strategies. • Establish professional relationships with key personnel in customer accounts.

Supplemental Responsibilities

• Communicate the ChemTreat value proposition to the customer base • Troubleshoot technical and site-specific process issues • May interview, and screen new candidates at various levels • Effectively audit key unit operations • Entertain customers and prospects in accordance with ChemTreat's entertainment policy • Other duties as assigned

Knowledge & Skills

• Organizational skills; Self-management • Self-motivated with a strategic mindset • Balance of self-confidence and humility • Ability to be a team player and partner well with others • Required ability to identify issues and develop practical solutions • Excellent verbal and written communication skills (emails, comprehensive service reports, proposals, etc.) • Fluency in Microsoft Office (Word, Excel and PowerPoint) • Industry knowledge specific to water treatment including familiarity with various applications

Education & Experience

• Bachelors of Science; Engineering or technical degree required or equivalent 7+ years of relevant experience• 7+ years of successful water treatment related experience • Proven track record of experience in the industry supporting an operations/manufacturing facility

Physical Demands

• May require long hours & varied work schedules • Constantly required to sit and occasionally required to walk, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell • Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards. • Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 pounds • Occasionally required to climb stairs and ladders and work at high elevations for extended periods of time. • Occasionally required to drive both short and long distances, not to exceed DOT regulations • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus • The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions & Environment

• Required to wear all Personal Protective Equipment (PPE) for deliveries which may include: eye, hearing and respiratory protection, protective apron, steel toe shoes, gloves, hard hats, or face shields. • Occasionally in extreme heat conditions • Required to use ear plugs for hearing protection • Indoor and outdoor customer site may have high noise levels • Site location may be at a boiler house • Outdoor site can be located at a cooling tower, water plant, wastewater plant, or a process area. • Use of hazardous chemicals is routine. • Collaborative working environment working; position touches all levels within the customer organization • Trust and respect for customers and ChemTreat field and leadership teams