Sales Representative

Job Description

Job Description

About Big Bear Restoration
At Big Bear Restoration, we’re more than a restoration company—we’re a reliable partner for home and business owners facing unexpected disasters. Our team prides itself on delivering honest, prompt, and high-quality service across emergency mitigation and reconstruction projects. We stand by our commitment to excellence, transparency, and genuine care for our clients.

Position Summary
We are seeking a proactive and results-driven Restoration Sales Representative to help expand our footprint and deepen our client relationships. This role plays a critical part in driving revenue growth through strategic outreach, building strong referral networks, and delivering a consultative sales experience that reflects Big Bear’s customer-first values.

Key Responsibilities

1. Business Development & Lead Generation

• Build and maintain referral relationships with insurance agents, adjusters, property managers, realtors, plumbers, and commercial property owners.
• Identify new business opportunities through cold calling, door-to-door visits, site walk-throughs, and community engagement.
• Represent Big Bear Restoration at networking events, trade shows, chambers of commerce meetings, and industry mixers.
• Track all outreach activities and client interactions within the CRM (JobNimbus, PSA, or HubSpot).

2. Sales Execution & Client Engagement

• Meet with property owners and commercial decision-makers to understand needs and promote tailored service solutions.
• Partner with the estimating team to create accurate proposals and secure signed work authorizations.
• Maintain ongoing communication with clients throughout the project lifecycle to ensure satisfaction and alignment.
• Provide seamless coordination and hand-offs between the sales, estimating, and operations teams.

3. Account Management & Territory Oversight

• Nurture key referral accounts with consistent, value-added communication and exceptional service follow-through.
• Monitor a defined territory and actively manage a sales pipeline of prospects and active opportunities.
• Resolve client concerns swiftly and professionally, reinforcing Big Bear’s reputation for reliability.
• Analyze referral trends and performance data to continually refine sales strategy and territory planning.

4. Marketing & Brand Representation

• Support marketing efforts by distributing branded materials, delivering appreciation gifts, and promoting the Big Bear brand in the field.
• Partner with marketing staff on social campaigns, email outreach, and client events.
• Represent Big Bear Restoration at charitable initiatives, local expos, and industry conferences to strengthen community visibility.

What You Bring to the Table

• Proven experience in outside B2B sales, account management, or business development (restoration or construction industry experience preferred).
• Strong interpersonal and relationship-building skills.
• Self-motivated, organized, and comfortable working independently in the field.
• Familiarity with CRM tools and a data-driven approach to managing outreach and pipeline activity.
• Passion for helping people and a commitment to integrity and service excellence.