Chief of Staff

Job Description Job Description Benefits: Dental insurance Health insurance Paid time off About Us Centro Cultural Mexicano (CCM) is a trusted nonprofit organization based in Redmond, Washington, committed to serving Latino/Hispanic and immigrant communities across King, Pierce, and Snohomish counties. CCM provides bilingual programs in Spanish and English that promote culture, education, civic engagement, and community advocacy. Our work spans a wide range of areas, including arts and culture, basic needs, education, health, support for small businesses, environmental sustainability/justice, and digital equity and inclusion. Position Summary The Chief of Staff serves as a strategic partner to the Executive Director, advancing organizational impact through leadership in operations, program execution, and cross-functional coordination. This role bridges strategy and implementation ensuring that organizational priorities translate into effective programs and measurable community outcomes. The ideal candidate is a highly organized, bilingual (Spanish/English) professional with experience in program management, operations, budgeting, and cross-functional coordination. They bring strong strategic thinking and execution skills, along with experience in reporting and community engagement. A deep commitment to equity and a passion for advancing community-driven impact are essential for success in this role. Key Responsibilities Executive Support Partner with the Executive Director to drive strategic planning, organizational alignment, and priority setting. Translate strategic goals into actionable plans and ensure execution across teams. Oversee day-to-day operations, improving systems, processes, and workflows to enhance organizational effectiveness. Prepare briefings, reports, and materials to support executive decision-making. Serve as a thought partner on organizational challenges, opportunities, and growth strategies. Support the Executive Director to identify funding opportunities and support grant proposal development. Represent the organization at events, coalitions, public forums, and media engagements as needed. Cross-Functional Leadership Co-design, implement, and oversee community-focused programs aligned with organizational priorities and community needs. Lead cross-functional initiatives, ensuring collaboration and accountability across teams. Evaluate program effectiveness through data, feedback, and outcome tracking; drive continuous improvement. Adapt and expand programming in response to emerging community priorities and opportunities. Establish and manage systems for tracking organizational goals, metrics, and key performance indicators (KPIs). Identify and address gaps or bottlenecks across teams to improve coordination and execution. Budgeting & Reporting Develop and manage program budgets, ensuring alignment with funding requirements and responsible resource use. Track grant deliverables, timelines, and outcomes. Prepare reports for funders, leadership, and stakeholders on program performance and financial stewardship. Partner with leadership to align budgeting with strategic priorities and long-term sustainability. Support forecasting and resource planning to inform organizational decision-making. Preferred Qualifications Education & Experience Masters Degree in nonprofit management, education, social work, cultural studies, or a related field; equivalent combination of education and relevant experience will be considered. Minimum 4-6 years of experience in program management, operations, community engagement, or nonprofit leadership. Demonstrated success developing, implementing, and evaluating community-based programs and cross-functional initiatives. Experience supporting senior leadership, strategic planning, or organizational operations. Proven experience with budgeting, financial oversight, and reporting. Experience with grant writing, fund development, and managing grant-funded programs strongly preferred. Skills & Competencies Bilingual in Spanish and English (written and verbal) required. Strong organizational and project management skills, with the ability to manage multiple priorities, drive execution, and meet deadlines Ability to balance strategic, big-picture thinking with attention to detail, ensuring effective implementation of organizational priorities. Strong leadership and team coordination skills, with experience fostering collaboration across teams or departments. Excellent written and verbal communication skills, including experience preparing executive-level materials and presenting to diverse audiences. Demonstrated ability to support decision-making through data, analysis, and clear communication. Strategic thinker with a solutions-oriented, proactive, and resourceful approach to problem-solving. Experience establishing or managing systems for tracking goals, metrics, or organizational performance (e.g., KPIs, dashboards). Proficiency with Microsoft Office, Google Workspace, and project management tools (e.g., Asana or similar platforms). Values & Alignment Strong passion for uplifting the Latino community and fostering community empowerment through culturally relevant programs. Deep understanding of the challenges, barriers, and strengths within Latino communities. Commitment to equity, inclusion, and culturally responsive practices. Ability to work collaboratively and align with the Executive Director under a shared vision and organizational mission. Compensation & Benefits Salary Range $80,200 - $82,400 annually Health Benefits (medical, dental, visual) Generous vacation package, including paid time off and holidays observed during office closures. 1 day per week remote work. Professional development opportunities.