Remote SMB Customer Success Manager - First-Year Retention
Dodge Construction Network
Dodge Construction Network is searching for a Customer Success Manager to enhance the experience of new SMB customers. This remote position requires 2+ years in sales or account management, with a focus on SaaS products. The ideal candidate will drive customer engagement and support onboarding while managing key metrics for success, including retention and renewal rates. A base salary of $50,000-$60,000 with performance incentives is offered, along with comprehensive benefits and a supportive work environment. #J-18808-Ljbffr
- ...we treat our customers, how we work... ...sharing our successes and failures... ...3 THINK TEAM FIRST 04 DRIVE IMPACT... ...Szafran, Partner Manager “Tekmetric is... ...over the years.” Ferial Koutani... ...We have many remote and hybrid... ...realization, retention, and expansion... ...Success motion. SMB Customer...Remote workFull timeWork from home
- ...is currently looking for a Customer Success Manager, SMB in District of Columbia,... ...customer satisfaction and retention. You'll serve as the key point... .... While this is a remote-first position, occasional in-person... ...CRM toolsRequirements2-3 years of experience in Customer...Remote workWorldwideFlexible hours
- ...We’re looking for a Customer Success Manager focused on our SMB segment to help our... ...driving adoption, retention, and satisfaction while acting as the first line of defense for... ...our team grows. 1–3 years of experience in... ...Investing in you Fully Remote Medical, Vision and...Remote work
- ..., LLC is seeking an experienced Customer Success Manager to enhance customer retention and drive growth. The role focuses... ...candidates will have over 5 years of experience in customer success... ...education technology landscape. This remote-first position values employee well-...Remote work
$130k
...Rippling Account Manager Rippling... .... For the first time ever, you... ...track record of success to join our hybrid-remote US-based... ...each of your customers to guide them... ...customer adoption, retention, and revenue... ...in our SMB segment own revenue... ...~3+ years of SaaS experience...Remote workContract workWork at office3 days per week- ...AI Customer Success Manager - SMB (Automotive) Remote, US At Podium, we bring AI Employees to local businesses that turn... ...00M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve... ...renewals and drive customer retention. Develop a deep understanding of each...Remote workTemporary workSummer holidayLocal areaWeekend work
- ...Boston, is seeking a dedicated SMB Account Success Manager to oversee a portfolio of... ...will have more than 2 years of B2B SaaS experience and... ...Responsibilities include engaging customers prior to renewals,... ...The role offers a flexible remote environment and competitive...Remote workFlexible hours
- ...SaaS company is seeking a Customer Success Manager to ensure clients achieve desired... ...relationships, driving retention and upsell opportunities,... ...The ideal candidate has 2-5+ years in Customer Success,... ...industry while working in a remote-first environment with ample growth...Remote work
- ...Account Success Manager, SMB Boston, Massachusetts,... ...revealing shared customers, overlapping prospects... ...: Own the retention and expansion... ...You need: ~2+ year of experience in... ...matters ~ A customer-first mindset with a... ...your family ~ Remote-flexible with...Remote workWork from homeFlexible hours
- ...You Are: You are a customer-focused professional with 1-2 years of SaaS Customer Success or Account Management experience. You’re... ...concerning customer retention, price increase, and... ...is effective your first day. Employee Assistance... ...Balance: Hybrid or Remote Working: If you are...Remote workWork at officeLocal areaWork from homeFlexible hours
- ...and wellness platform is seeking a Manager for Customer Success to design and deliver innovative... ...ideal candidate will have over 5 years of experience in customer success... ...ensure customer satisfaction and retention. The role is remote-first but currently open to candidates...Remote workFlexible hours
- ...contact for assigned customer accounts, ensuring successful adoption and... ...engagement may include managing a larger portfolio of SMB customers or... ...Forecast Net Revenue Retention (NRR)... ...with a customer‑first mindset. Excellent... ...SMB CSM track: 1–3 years of experience in...Work at office
$70k
...Medcor is seeking a full-time Customer Success Manager for a remote role with a focus on customer satisfaction and retention. Responsibilities include building relationships with... ...The ideal candidate will have at least 2 years of relevant experience, strong communication...Remote workFull time- ...Medcor is seeking a full-time Customer Success Manager for a remote position. This role involves proactively... ...customers, ensuring satisfaction and retention, and identifying opportunities for improvements... .... Candidates should have 2 to 4 years of relevant experience and excellent...Remote workFull time
- ...A growing technology startup is seeking a Customer Success Manager to deliver value to clients and ensure retention. This fully remote role requires at least 1 year of experience in customer success, helping florists grow their businesses, and driving adoption of Promenade...Remote workLocal area
- ...leading technology company is seeking a Customer Success Manager to be a trusted advisor, owning the... .... Candidates should have over 4 years in account management, strong communication... ...a competitive compensation package and a remote-first culture. #J-18808-Ljbffr...Remote work
- ...FIRST STOP HEALTH LLC is seeking a Customer Success Manager based in Chicago to ensure client satisfaction and retention. The role involves maintaining relationships... ...Candidates should have 5+ years in B2B sales,... ...This position offers remote-first working conditions...Remote workFlexible hours
$68k - $90k
...Bonusly is seeking a Customer Success Manager to oversee a portfolio... ...of approximately 250 SMB clients and ensure... ...metrics for growth and retention, project managing customer... ...should have over 2 years of experience in... ...platforms. This is a remote position in the United...Remote work$70.26k - $123k
...Inc (Ohio) is looking for a Signature Customer Success Manager (CSM) to manage a high volume of smaller... ...enhance value. The ideal candidate will have SMB account management experience and... ...The pay range is $70,260 - $123,000 per year, and it includes benefits such as...- Ups Job is seeking a Customer Success Manager to manage smaller customers in Saddlebrook and Secaucus... ...emphasizes customer satisfaction and retention, leveraging performance metrics to provide... .... Ideal candidates will have 0-4 years of customer-facing experience and strong...
- ...safely find, audit, and manage open source code. Our customers — from Anthropic to... ...a driven Customer Success Manager to join our... ...Looking For 5 plus years of experience in a renewals... ...fail. They are team first but willing to take... ...Paid parental leave Remote‑first, with...Remote workFlexible hours
- ...Logically Managing modern technology... ...approach is cyber-first by design,... ...For more than 20 years, Logically has... ...Summary: The Customer Success Manager (CSM) is... ...customer retention and loyalty and... ...helping solve SMB, mid-market, and... ...#LI-Remote Logically provides...Remote workFlexible hours
$90k - $105k
...relationship-driven Customer Success Manager to support a... ...isn’t just about retention — it’s about becoming... ...What We Offer: Remote firstflexibilityanywhere... ...this is a must — SMB or mid-market... ...000 and $105,000/year; however, base... ...Fridays* and half day first Fridays*, and 8...Remote workExtra incomeFull timeSummer workWork at office$86k - $106.25k
...net savings for customers. We have raised... ...for a Customer Success Manager to join our... ...is a full‑time, remote position reporting... ...Mid‑market and SMB customers.... ...100% Net CACV Retention (effectively Net... ...you: You have 3+ years of experience in... ...start on your first day at Spring....Remote workFull timeContract workSleeping nights$50k - $60k
...The Customer Success Manager is a key member of our Go to Market organization... ...empowering our new SMB customers to realize... ...Dodge through their first-year renewal . The... ...customer experience and retention. This is a full-time... ...Preferred Location This is a remote, home-office role and...Remote workFull timeLocal areaHome officeWork visa$80k - $88k
...me feel like my work matters and my voice has meaning.”* Customer Experience# Customer Success Manager, SMB* Full-time* US: Remote### About The Position### What you will be responsible for### Requirements* 2+ years of customer success experience in a B2B Automotive SaaS...Remote workFull timeHome officeFlexible hours- ...enjoyable process. Our SMB and Enterprise... ...through our business customers across the country, millions... ...close on homes every year.### **WHAT YOU'LL WORK... ...requires a seasoned Customer Success Manager to grow our... ...'re open to exploring remote possibilities for candidates...Remote workFlexible hours
€33k - €76.8k per year
...Customer Success Manager (m/w/d) SMB page is loaded## Customer Success Manager (m/w/d) SMBlocations: Remote, Germanytime type: Full timeposted on: Posted Todayjob requisition id: R26\_3... ...took home the **2024 CRN Products of the Year** award. We’re proud to be named a **...Remote workLocal areaWorldwideFlexible hours$45k - $55k
...and AI-powered Success Center platform. Our Customer Success Managers, internally referred... ...impacts client retention, satisfaction,... ...advising SMB clients in a SaaS... ...& Experience5+ years of experience in... ...in a remote work setting.Legally... ...EnvironmentRemote-first, full-time role...Remote workFull timeCasual workLocal areaFlexible hours- Wolters Kluwer N.V. is hiring a Sales Business Retention Rep to manage customer accounts in the USA. This role focuses on customer engagement, ensuring... ...with key stakeholders. Candidates should have over 2 years of experience in customer-facing roles, strong communication...Remote job
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