Customer Service Representative

Customer Service Representative

As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts. You will also establish professional relationships with prospects and customers and generate the forms management report and other weekly reports to sales representatives. You will resolve product shipping and billing problems and maintain complete customer files for sales.

This position is located at Reynolds and Reynolds' facility in Celina, OH. The shift for this position is 11:00 a.m. - 8:00 p.m. or 10:00 a.m. - 6:00 p.m.

Requirements

• Available to work 11 am - 8 pm or 10 am - 6 pm
• Associate's degree or equivalent customer service experience preferred
• Detail oriented and outgoing personality
• PC knowledge and data entry experience

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

- Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - An onsite medical center - Company-sponsored events such as our Annual Family Picnic.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.