Server

Prepare room for dining by folding napkins, setting tables, and setting decorations, condiments, candles, service plates and utensils

Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions

Stay updated on current menu options, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.

Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests

Keep kitchen staff informed by noting timing of meal progression

Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars

Respond to additional patron requirements by inquiring of needs; observing dining process

Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs

Properly open and pour wine at the tableside

Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return

Contribute to team effort by accomplishing related results as needed

Provide welcoming phone greeting and following Guest ordering procedures 

Convey menu information over the phone to Guests and give accurate estimate of delivery time

Perform basic cleaning tasks as needed or directed by supervisor

Fill in for absent staff as needed

Assist with special events as needed

Adhere to grooming and appearance standards consistently

Promptly address customer service issues and refer customers to management when necessary