Admissions Representative

Auguste Escoffier School of Culinary Arts is a leading accredited provider of online and campus-based culinary training and education. The school's professional programs offer the proven combination of a classic and contemporary approach to modern industry skills training as well as a sustainability-centered and business-focused curriculum. Professional programs in Culinary Arts and Pastry Arts are available online and at ground campuses in Austin, Texas, and Boulder, Colorado. Escoffier also offers enthusiast training online and on ground. If you're looking for a dynamic, fast-paced growth opportunity, we'd like to hear from you.GENERAL SUMMARY:All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Admissions Representatives (ARs) work on an admissions team to recruit qualified applicants for admission to the school. ARs must comply with state and federal accreditation, along with company policies and regulations, while remaining consistent with the highest ethical standards. Admissions representatives are also responsible for managing time and inquiry resources to generate interest in our program. This position will get in touch with inquiries through phone calls to schedule appointments, conduct interviews, and conduct follow-up activity with unresolved interviewees and future class applicants.Schedule: We are seeking candidates who can work a Monday through Friday schedule from 9:00 a.m.–6:00 p.m. The role also includes one late shift per week (10:00 a.m.–7:00 p.m) and one Saturday shift every 4–5 weeks. For weeks when a Saturday shift is worked, the preceding Friday is provided off.We are able to hire candidates in the Pacific, Central, and Eastern time zones, as long as they can align their working hours to the schedule above.KEY JOB ELEMENTS:Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students and their support system if it pertains.Manage inquiries to achieve prompt contact and performance activity weekly targets; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.Secure new inquiries (Personally Developed Leads) by directly asking phone contacts about referrals of others to contact that may be interested in the program offered.Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility.Accurately forecast projected new students on a periodic basis to the Director of Admissions and Senior level management.Consistently conduct follow-up meetings with all applicants (daily, weekly, or on an as needed basis) to ensure successful matriculation.Effectively communicate with the enrolled students to guide them through the online orientation and help them understand the importance of this activity as well as tracking their progress.Be an active participant in team activities and initiatives.Be timely and responsive to all job function duties as assigned.JOB RELATED EXPERIENCE:Online admissions recruitment or intangible sales experience preferredBackground in hospitality and/or culinary industry preferred but not requiredPossess a sincere interest in helping others achieve life goalsSKILLS:Excellent verbal and written communication skillsStrong interpersonal skillsSuperior organizational and problem resolution skillsGoal oriented and highly ethicalStrong expertise with MS Office as well as field related hardware and software packages and systems for reporting featuresSalesforce Knowledge preferred but not requiredCOMPETENCIES:Self-motivation/Ability to work in a remote environmentContinuous learningPersonal AdaptabilityCreativity/ Initiative/ ResourcefulnessJob KnowledgeCredibilityStudent Focus/ServiceProfessionalismCommunicationAbility to engage your audienceTeamwork/CollaborationProblem SolvingAbility to handle rejections and challengesConfident AssertivenessUpbeat and energetic personalityABILITIES:Ability to interact effectively and work collaboratively with other departmentsAbility to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requestsAbility to adapt to changing assignments and multiple prioritiesAbility to manage multiple tasks and successfully meet deadlinesAbility to take initiative and is a self-starterBachelor's degree in Business or a related field is strongly preferred.0-2 yearsadmissions recruitmentor non-durable goods sales experience.OTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice.The expected hourly range for this position is between $25.00 and $27.88. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.Escoffier offers a robust suite of benefits including:Medical, dental, vision, life, voluntary life and disability insurance401k Retirement Program with an employer matchEnhanced Employee Assistance ProgramVacation and sick days11 paid holidaysTriumph Higher Education LLC and its Companies are an Equal Opportunity Employer. The Company does not discriminate on the basis of race, religion, color, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. xhyhwjd Triumph Higher Education LLC and its affiliates are Drug Free Workplaces.