Call Center Rep Banking
RemX
Job Description
Job Description
Seeking Call Center Representatives with Banking experience for a busy call center in Alpharetta GA. This is a Direct Hire opportunity. Opportunities are on-site in Alpharetta )(25 mi commute)
Banking Call Center Agent
Job Duties:
- Manage high-volume inbound and outbound calls with professionalism and efficiency
- Assist customers with account inquiries, transactions, and service requests
- Resolve issues and complaints while ensuring a great customer experience
- Identify customer needs and provide accurate solutions or escalate when necessary
- Perform account maintenance tasks such as transfers, stop payments, and updates
- Meet individual and team performance goals (KPIs)
Qualifications:
- 1 year call center (Banking preferred) or:
- 1+ year of customer service, retail, or call center experience
- Strong communication and customer service skills
- Tech-savvy with knowledge of basic computer systems and online tools
- High school diploma or equivalent required
- Bilingual a plus
- Banking or Financial Service Experience (Preferred)
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Company Description
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Vacancy posted 5 days ago
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