Assistant Manager

Company Description United Apartment Group (UAG) is a nationally recognized real estate management company with over 30 years of experience in the market. As an established pure fee management firm and NMHC Top 50 Company, UAG provides dedicated management services for a wide range of property types. The organization focuses on exceeding client and resident expectations by delivering high-level service, measurable results, and proactive management strategies. UAG emphasizes long-term partnerships, portfolio value optimization, and tailored marketing solutions to meet investment goals. Team members benefit from an entrepreneurial culture, a supportive environment, and award-winning training designed to foster innovation and community success. Role Description The Assistant Manager is a full-time, on-site role based in San Antonio, TX, supporting the overall performance and daily operations of a residential community. This role assists with leasing activities, resident relations, and administration, including processing applications, preparing lease documents, and maintaining accurate resident records. The Assistant Manager helps oversee rent collections, delinquency follow-up, and basic financial reporting, while supporting budgeting and expense control efforts. The position collaborates with maintenance and leasing teams to ensure timely service, community appearance standards, and a positive resident experience. The Assistant Manager also contributes to marketing initiatives, property tours, renewal efforts, and compliance with company policies and applicable housing regulations. Qualifications Experience in property management or multifamily housing operations, including leasing support, resident relations, and basic financial administration. Strong customer service and communication skills, with the ability to handle resident inquiries, resolve issues professionally, and build trust with residents and clients. Organizational and time management skills to manage multiple tasks, maintain accurate documentation, and meet deadlines in a fast-paced environment. Comfort with basic office software and property management systems (e.g., email, word processing, spreadsheets, and leasing/CRM tools). Ability to collaborate with on-site teams, follow established procedures, and contribute to a positive, inclusive work environment. Knowledge of fair housing practices and a commitment to ethical, non-discriminatory resident interactions. High school diploma or equivalent required; some college coursework or a degree in business, real estate, or a related field is preferred. Prior experience in real estate, hospitality, or customer-facing roles is beneficial. #J-18808-Ljbffr United Apartment Group