Guest Ambassador (VB Amphitheater)

Guest Ambassador (VB Amphitheater) page is loaded## Guest Ambassador (VB Amphitheater)locations: Virginia Beach, VA, USAtime type: Part timeposted on: Posted Todayjob requisition id: JR-86704Job Summary:Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit .Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.That’s why **SAFETY** for employees and guests is our first priority. We show **CARE** around every corner and look to create **ENCORE** moments of service excellence for everyone. And our commitment to **EFFICIENCY**, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we *Create Once in a Lifetime Experiences for our Fans.***The Role:**The Guest Ambassador will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.**Job Functions:*** Communicate venue information about policies and procedures to guests as they prepare to enter the venue.* Look for ways to proactively assist the guest to ensure they have an enjoyable experience.* Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc.* Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets and finding lost items.* Direct restroom and concessions lines, as needed, to shorten guest waiting times.* Assist in resolving guest complaints.* Show CARE by participating in venue recycling efforts before, during and after the show.* Report maintenance and cleaning issues to the respective department manager.* May fill in temporarily with a department to support staffing levels during peak or break times.* Greet guests as they enter and leave the venue. May also distribute advertising flyers.* Check restrooms frequently to make sure guests lines are moving and alerting the cleaning when necessary.**Qualifications:*** High School Diploma or equivalent* At least 2 years in Guest Service and communications* Creative thinker and problem solver* Excellent verbal, written and interpersonal communication skills* Acute sense of judgment, tact and diplomacy* A strong-sense of teamwork and ability to execute programs* Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sittingApplicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.**Equal Employment Opportunity** Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.**Hiring Practices** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.locations: Virginia Beach, VA, USAtime type: Part timeposted on: Posted Today*Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.* #J-18808-Ljbffr Livenation