Global Director of Impact & Knowledge Management

ABOUT NEW ENERGY NEXUS

New Energy Nexus (NEX) is an international NGO that supports climate solutions and builds a more equitable clean energy economy. Our laser focus is on clean energy entrepreneurs: providing them with funds, accelerators, and networks to thrive. They are our main audience and our agent of change.

We started in California in 2004 and now operate across China, India, Southeast Asia, East and West Africa, and Australia. We have leveraged US$5.4 billion in investment and supported more than 11,000 entrepreneurs.

ABOUT THE ROLE & OPPORTUNITY

The Global Impact Director & Knowledge Management is the champion of New Energy Nexus’ ambition to be a true learning organization. They will lead the Monitoring, Evaluation, and Learning function at New Energy Nexus (NEX) that tracks, highlights, and strengthens the impact of the NEX network. The role owns NEX Global Monitoring, Evaluation, and Learning (MEL) framework, collaborates with the leadership to refine and maintain global Theory of Change (TOC), is the organization’s leading subject matter expert on disciplined TOC development and evaluations and supports country offices, programs, and initiatives to align their work with the overarching NEX global MEL framework. It supports the network to keep a common strategic direction and demonstrate its collective impact to funders, partners, and the wider clean energy entrepreneurship ecosystem.

NEX already has a strong Global MEL framework, impact indicators and supporting systems in place. The Director will be responsible for:

1. Overseeing the implementation of the global framework across the network, providing strategic guidance and hands-on support to chapter and program.
2. Continuously strengthening, refining and adapting the framework as NEX’s programs, geographies, partnerships and strategic priorities evolve. 

The Director will support country teams and global programs by making impact work practical and useful with: clear definitions, light-touch templates, and practical coaching, plus visible proof that the data they collect shapes decisions, wins funding, and improves programs.

The role works in close partnership with the Strategy, Development and Communications teams.

KEY RESPONSIBILITIES

Global Impact Strategy, Theory of Change & MEL (40%)

• Leads the development and implementation of NEX's global monitoring, evaluation and learning (MEL) framework, translating NEX’s Theory of change (TOC) into measurable outcomes and learning practices, while embedding justice, equity, diversity and inclusion (JEDI) principles throughout.
• Refine and update the standardized global impact indicators and data standards for collection, reporting, and management as needed.
• Lead design and implementation of MEL related policies, processes and practices across the organization in collaboration with Impact staff across the network.
• Actively contribute to the design of multi-country proposals and programs by developing and implementing log frames and MEL plans with clear indicators and learning loops.
• Actively participate in country and global strategy discussions from the outset, working closely with leadership to shape, review, and assess strategic priorities and ensure alignment with NEX’s Theory of Change, impact goals and JEDI commitments.
• Manage global impact databases and produce regular reports for the board, NEX leadership, funders, and external audiences as needed.
• Co-lead the annual Global Impact Report project with communications team 

Chapter/Country Office Support & Capacity Building (30%)

• Give chapters, program partners, and the fundraising team technical guidance on TOC, log frames, and indicators as needed.
• Strengthen staff capacity to understand and perform MEL related activities through training, building and maintaining global MEL toolkit of templates, guidelines, and best practices and facilitating cross learning sessions.
• Work with chapters to ensure alignment of chapter TOCs and MEL plans with the global framework while respecting local context.
• Lead and facilitate monthly Impact Guild meetings and an annual in-person convening to share best practices and insights.
• Provide 1:1 advisory support to chapter impact leads on MEL related topics.

Knowledge Management, Data Architecture & Impact Reporting (30%)

• As a champion of NEX as a learning organization by embedding learning into its culture and collective capabilities, and turning network-wide impact data into insights on trends, gaps, and opportunities that inform program and product strategy.
• Lead the organization-wide knowledge management structure, data systems, and AI strategy for the purposes of MEL, program design, and stakeholder management, ensuring information on program participants, partners, funders, investors etc can be connected and used across teams.
• Collaborate with teams to integrate knowledge management systems and various databases, ensuring information is accurate, accessible, well-organized, and actionable for informed decision-making.
• Oversee the governance, security, and responsible use of organizational data, including in AI-enabled knowledge tools.
• Own and manage the global impact database (currently Airtable), including structure, definitions, data privacy and quality standards, and bi-annual update cycles with chapters and partners.
• Leverage AI and integrate it into NEX's MEL systems to build efficiency and standardization in data collection, validation, analysis, and reporting, while protecting data privacy and quality.
• Work with Communications Team to make collecting stories and case studies, with informed consent, part of the Impact team’s routine data collection, and to share emerging insights early enough to shape external communications.
• Maintain one approved set of impact figures, and review external materials for accuracy and attribution before publication, so Communications, Development and leadership quote the same numbers and describe NEX’s contribution to policy and ecosystem change in the same way.

Requirements

Professional Experience

• A minimum eight plus years of experience in impact measurement and management, or monitoring evaluation and learning. At least 3 years experience in working in organizations focused on climate change, clean energy and/or entrepreneurship. 
• Demonstrated experience developing and applying a theory of change, log frames, MEL plans, and outcome indicators, and turning them into practical tools that others actually use.
• Experience managing impact databases and data quality processes (Airtable or a comparable platform), including data definitions, privacy standards, and consolidated reporting.
• Demonstrated experience applying equity-focused MEL approaches, including inclusive and participatory methods, disaggregated data analysis, and using evidence to identify and address inequities in program reach, participation, and outcomes.
• Proven ability to influence culture and collective behavior of a mission driven team to create enthusiasm for, collective ownership of and appreciation for a MEL as a core strategic competency
• Foundational knowledge of the climate, clean energy, and entrepreneurship support landscape, and willingness to engage in in-depth self-learning on any gaps.
• Demonstrated ability to stay ahead of emerging trends, technologies, and best practices in MEL and knowledge management, including the use of AI and digital tools to improve data analysis, organizational learning, and impact measurement.
• Experience supporting fundraising with impact evidence, such as contributing to complex, multi-country, or unrestricted proposals and funder reports.
• Experience training and coaching non-specialists in MEL topics and designing toolkits, templates, and learning sessions.
• Proven track record of effective internal and external relationship management. 
• Knowledge Management: Demonstrated ability to design and maintain data systems, repositories, or dashboards that support organizational learning. 
• Demonstrated experience of data management, analysis and reporting. 
• Ability to work independently in a remote environment.
• Experience supervising consultants. 
• Ability to travel a few times in a year. 
• Experience working in a global environment. 
• Flexibility to accommodate meetings across difference times zones

Preferred Qualifications

• Experience with recognized MEL frameworks and standards, and in-depth knowledge of how funders and impact investors use them.
• Experience leveraging AI and/or automation tools to build processes and systems for knowledge and data management.
• Experience building or adding structure to an impact function or network during a period of organizational transition.
• Experience working with accelerators, incubators, or other entrepreneurship support programs, and tracking post-program outcomes for startups and small businesses

Benefits

BENEFITS AND COMPENSATION

This is a full-time remote position. Relocation assistance is not available for this role and compensation is competitive for the market the candidate is based in. Applicable benefits such as medical, dental, vision, paid time off, paid holidays and insurance will depend on the location of the selected candidate.

TO APPLY, TIMELINE, AND PROCESS

• Submit your resume, cover letter and responses to our application questions. 
• Click the “Apply” button below to begin your application.
• Interview process: Qualified applicants will participate in a series of interviews via Zoom. There will be 2-3 rounds of interviews.
• Accommodation: If you require accommodations during the interview process, please contact us with your request.

New Energy Nexus is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, disability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. New Energy Nexus hires and promotes individuals on the basis of their qualifications for the job to be filled. We strongly encourage diverse applicants to apply.