Director of Revenue Operations

All Jobs > Director of Revenue Operations Supplemental Compensation: Eligible for annual bonus and participation in the Company’s Stock Appreciation Rights (SARs) program. NBS has standard office hours of Monday through Friday 8 a.m. – 5 p.m. PST with the option to work a Compressed Work Week (9/80) schedule. Summary NBS is currently seeking a strategic and results-driven Director of Revenue Operations to lead and optimize our company-wide revenue strategy and operations. This position will develop and oversee the systems, processes, analytics, and cross-functional practices necessary to create a scalable, data-driven revenue engine and support sustainable growth. As the leader of the Revenue function, the Director is accountable for aligning business development, marketing, proposal management, client experience, and practice leadership around shared revenue objectives. This role will analyze market and performance data, identify growth opportunities, challenge and validate assumptions, improve pipeline and conversion effectiveness, and translate business insights into actionable strategies that strengthen revenue performance and client growth. Essential functions 1. Revenue Operations & Growth Leadership Develop and execute a comprehensive revenue growth strategy aligned with NBS’ strategic objectives. Identify opportunities to diversify revenue streams, expand market presence, and strengthen long-term client relationships. Partner with executive leadership to establish annual revenue goals and business development priorities. Evaluate emerging markets, industry trends, competitive activity, and client needs to inform growth strategies. 2. Business Development Operations Design, implement, and continuously improve scalable business development systems and processes. Establish consistent methodologies for opportunity qualification, pursuit planning, client engagement, and pipeline management. Oversee the identification, prioritization, and tracking of Requests for Proposals (RFPs), Requests for Qualifications (RFQs), and other business opportunities. Develop standardized reporting that provides visibility into pipeline health, pursuit activity, win rates, and business development effectiveness. 3. Revenue Analytics & Performance Reporting Develop meaningful dashboards, reports, and key performance indicators that measure revenue performance and business development activities. Analyze win/loss trends, proposal success rates, client acquisition, client retention, referral sources, market penetration, and revenue forecasting. Utilize data to identify opportunities for continuous improvement and recommend strategic adjustments. Recommend technology solutions and process improvements that enhance efficiency, workflow, and decision-making. Champion a culture of continuous improvement, innovation, and data-driven decision making. Promote accountability through clearly defined goals, performance metrics, and reporting. Present analytical findings and recommendations to executive leadership to support informed decision-making. 4. Marketing & Brand Strategy Oversee marketing initiatives that strengthen brand awareness and support business development objectives. Ensure marketing efforts effectively communicate the firm's expertise, value proposition, and thought leadership. Collaborate with technical staff to develop compelling marketing collateral, client communications, presentations, and industry content. Evaluate the effectiveness of marketing campaigns and recommend improvements based on measurable outcomes. 5. Team Leadership & Organizational Development Provide leadership, coaching, and development for the Revenue team, fostering a collaborative, high-performing, and accountable culture. Establish clear priorities, performance expectations, and professional development plans for direct reports. Build organizational capability by evaluating team structure, roles, and resources to support long–term growth objectives. Direct and promote collaboration across business development, marketing, client experience, proposal management, and contract administration functions. Lead organizational change initiatives that improve operational effectiveness and support scalable growth. Knowledge/Skills/Abilities 10+ years of progressive experience in revenue operations, revenue strategy, sales operations, business development, commercial strategy, or related revenue leadership functions, including demonstrated experience building or improving an integrated revenue operation. Experience in professional services or a similarly complex B2B environment preferred. Demonstrated experience developing and executing strategic revenue growth initiatives. Strong business acumen with the ability to interpret financial, operational, and market data. Advanced analytical problem-solving skills with proficiency in developing executive-level reporting and dashboards. Experience designing scalable business development systems and operational processes. Strong understanding of marketing strategy, client relationship management, and proposal development. Excellent written, verbal, and presentation communication skills. Proven ability to influence without direct authority and build collaborative relationships across multiple departments. Strong project management and organizational skills with the ability to manage multiple priorities simultaneously. Ability to translate complex data into actionable business recommendations. We offer a full line of benefits including the following: Employee Stock Ownership Program – 100% Employee Owned 401k Plan with a generous employer match Medical and Dental Insurance coverage is paid in full for the employee. Paid Vacation, Sick, Holidays, and Volunteer time. Life insurance covering the employee in the sum of $100,000, is paid in full by NBS. Short- and long-term disability insurance for the employee is paid in full by NBS. About NBS NBS is a consulting firm helping communities fund tomorrow. We typically work directly for government agencies, such as cities, school districts, and special districts, but also consult with a variety of non‑profit and private entities. In addition, NBS licenses its proprietary software, called D-FAST®, to local government agencies nationwide. The primary office is in Temecula. We are a 100% employee-owned company with roughly 55 employees. We have been in business since 1996 and have been growing consistently and responsibly ever since. We pride ourselves in what we do for our communities, as well as our #J-18808-Ljbffr