Sales Coordinator

ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. OUR CULTURE Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. - We dream big and chase the hard problems others shy away from.

Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place. - Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. - Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. THE ROLE Sales Coordinator As a Sales Coordinator at Quince, you will be the primary engine behind our transactional B2B revenue, sitting at the intersection of customer experience and revenue execution. This is a high-velocity, hybrid sales position supporting enterprise businesses. You will act as a dedicated concierge for our enterprise clients—guiding them from their first inquiry through to a successful, high-volume delivery. Your performance directly impacts our bottom line: you will deliver $1. 5M in closed transactional revenue by the end of the fiscal year through responsive lead management and upsell opportunities, all while maintaining same-day response times and building repeatable processes that scale our startup unit. Responsibilities - Manage the end-to-end lifecycle of corporate gifting and merchandise orders, from initial quote through final delivery and customer satisfaction - Maintain a ‘single source of truth’ in HubSpot, driving data-driven insights by capturing all interactions, deal stages, customer preferences, and pipeline opportunities with accuracy - Develop deep technical expertise in Quince’s product catalog, customization capabilities (embroidery, screen print, etc.