Customer Support

Job Category: Entry Level Location: Kansas City, Missouri Job ID: 0515 Job Type: Full-time, Part-Time Department: Support The Opportunity This role is for problem-solvers, good listeners, and natural empathizers. As a CSR, you’ll make sure customers leave with answers, clarity, and a positive brand experience—whether they’re asking questions or giving feedback. What You’ll Do Manage in-person or virtual inquiries with professionalism Resolve issues and escape when necessary Maintain campaign knowledge and product understanding Represent client values with every interaction You Bring Patience, empathy, and clarity Experience in customer-facing roles Strong listening and communication skills Calm under pressure 816 Collective is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws. Contact us via email or send “APPLY” via SMS for additional information or to have someone from our staff contact you. Privacy is a top priority for 816 Collective. We build it into our services and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Privacy Policy . #J-18808-Ljbffr