Associate Technical Program Manager, Operations & Infrastructure (O&I)

About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionAssociate Technical Program Manager – Operations & Infrastructure (O&I)The Associate Technical Program Manager (TPM) supports the planning and delivery of technology initiatives within Visa’s Operations & Infrastructure (O&I) organization. This role works closely with experienced Program Managers, Engineers, and Platform Teams to help deliver reliable, secure, and highly available internal infrastructure and platforms.This position is well‑suited for a recent college graduate who is interested in how large‑scale technology systems are planned, built, and maintained. You will gain hands‑on experience working on infrastructure refreshes, platform upgrades, and internal application support while learning industry‑standard program management practices.What You Will DoSupport project and program managers in planning, tracking, and delivering infrastructure and technology initiativesHelp coordinate activities across engineering, infrastructure, security, and operations teamsTrack project schedules, action items, risks, and dependenciesAssist with organizing meetings, preparing agendas, and documenting notes and decisionsLearn how to manage basic project scope, timelines, and deliverables under guidanceHelp gather data, update reports, and create simple summaries or presentations for stakeholdersParticipate in technology refresh initiatives such as hardware upgrades, operating system updates, and internal platform enhancementsLearn how internal infrastructure supports business‑critical applications and servicesEssential Skills and AttributesStrong organizational skills and attention to detailAbility to manage multiple tasks and priorities in a structured environmentClear written and verbal communication skillsWillingness to ask questions, learn quickly, and accept feedbackInterest in technology, infrastructure, and how large systems operateAbility to work collaboratively with technical and non‑technical teammatesComfort using common productivity tools such as Excel, PowerPoint, and collaboration platformsVisa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.QualificationsBasic QualificationsBachelors degree, OR 3+ years of relevant work experiencePreferred Qualifications (Nice to Have, Not Required)2 or more years of work experienceBachelor’s degree (or graduating soon) in Computer Science, Information Technology, Engineering, Business, or a related fieldBasic understanding of technology concepts (e.g., servers, networks, applications, databases)Familiarity with project or team‑based work through coursework, internships, or extracurricular activitiesInternship, co‑op, or academic project experience in technology or project coordinationExposure to Agile or Scrum concepts through coursework or student projectsFamiliarity with tools such as Jira, MS Project, SharePoint, or TeamsStrong Excel or data organization skillsInterest in Technical Program Management or Technology Operations as a career pathWhat You’ll GainHands‑on experience working on real enterprise‑scale technology initiativesMentorship from experienced Technical Program Managers and technology leadersExposure to infrastructure, cybersecurity, platform engineering, and operationsA strong foundation for career growth into Technical Program Management, Engineering, or Operations rolesInformation for US ApplicantsFor roles located in the US, the estimated salary range for this position is $84,500.00 to $ 131,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work HoursVaries upon the needs of the department.Travel RequirementsThis position requires travel 5-10% of the time.Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO EmployerQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.SummaryLocation: US - Austin, TXType: Full time