Event Senior Sales Manager, Hotel Services - The Ritz Dallas

Event Senior Sales Manager, Hotel Services – The Ritz Dallas

Position Overview

The Sr. Sales Manager, Venues leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Serves as a resource for large, high-end event production in venue location/region and supports team as needed with guidance and training. Leads and supports Company initiatives, business strategies and Core Values. This position supervises the Sales Manager and reports to the Sales Director or Director, Event Technology.

Key Job Responsibilities

• Revenue Generation
• Relationship Management
• Sales Accountability
• People Development

Job Qualifications

BS/BA or 3+ years of Encore or equivalent experience required. Minimum 2+ years of sales experience required. Prior sales experience in audiovisual, technology or hospitality experience preferred. Knowledge of sales process required in addition to the ability to read and decipher financial reports and records. Technical aptitude, computer proficiency and CRM knowledge required. Prefer CAD and Oracle knowledge. Superior communication and presentation skills.

Competencies (by Core Values)

Deliver World Class Service: Hospitality, Ownership

Do The Right Thing: Demonstrates Self-Awareness

Drive Results: Ensures Accountability

See The Big Picture: Decision Quality, Manages Complexity

Value People: Collaborates

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.