General Manager - Fast-Casual Café Operations

Job Description

Job Description

We are seeking an experienced General Manager to lead a high-volume, fast-casual breakfast and lunch concept specializing in fresh, made-to-order bagels, sandwiches, coffee, and grab-and-go offerings .

This is an exciting opportunity to join a rapidly growing restaurant group as it expands into new markets. We're looking for a hands-on leader who thrives in fast-paced environments, develops high-performing teams, and delivers exceptional guest experiences. One of the biggest perks of this role is no late nights , offering a better work-life balance.

As General Manager, you will oversee all aspects of daily restaurant operations, including team leadership, staffing, guest satisfaction, financial performance, and operational excellence. You'll build a strong culture of accountability while developing future leaders and maintaining consistent execution in a lean, high-energy environment.

Key Responsibilities

• Lead all daily restaurant operations and ensure exceptional guest experiences.
• Recruit, train, coach, and develop high-performing teams.
• Build leadership pipelines through mentoring and succession planning.
• Manage scheduling, labor, food cost, inventory, and profitability.
• Oversee restaurant P&L and key performance metrics.
• Maintain food safety, sanitation, and operational standards.
• Drive sales growth while improving efficiency and productivity.
• Foster a positive, energetic, and accountable team culture.
• Support new restaurant openings and complete required out-of-state training if needed.

Qualifications

Required

• 3+ years of General Manager experience in high-volume fast-casual, QSR, bakery-café, coffee, breakfast, or daytime restaurant concepts .
• Proven leadership in fast-paced, lean-staffed operations.
• Strong experience with P&L management, labor, food cost, inventory, and scheduling.
• Demonstrated success developing teams and future leaders.
• Excellent communication, organizational, and coaching skills.
• Willingness to travel for training before opening.

Preferred

Experience with brands similar to breakfast cafés, coffee shops, bakery cafés, sandwich concepts, fast-casual restaurants, or high-volume daytime operations .

Ideal Background

We're looking for leaders from high-volume fast-casual, breakfast, coffee, bakery-café, sandwich, or daytime restaurant concepts who excel at team development, operational excellence, and delivering consistent guest experiences in fast-paced environments.

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Company Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.