People Operations & Compliance Manager

More than a career, it’s a movement. Emancipet, the leading non‑profit veterinary care provider in the United States, is on a mission to make veterinary care affordable and accessible for everyone. For the past 25 years, we’ve built a national network of veterinary clinics delivering high‑quality, compassionate, low‑cost care in underserved communities. Our clinics have the power to transform communities into places where no one has to forego veterinary care for their pets because the cost is out of reach. The Department The People & Culture team supports the heart of our organization — our people. We are responsible for creating and maintaining the systems, resources and workplace culture that empower our teams to thrive. From hiring and onboarding to development, compensation, compliance, and employee support, we build and run the systems that support our people, guide leaders, and help maintain a strong, healthy culture at Emancipet—so teams can do their jobs well and continue to grow. The Opportunity The People Operations & Compliance Manager role is a hybrid position based in Austin, TX that reports to the Chief People Officer. The People Operations and Compliance Manager is responsible for maintaining compliant, efficient, and employee‑friendly HR operations across the organization. This role ensures the company meets all applicable federal, state, and local employment requirements while also owning core people operations processes, systems, and documentation. The role partners closely with leaders across the business to reduce risk, strengthen process quality, and support a consistent employee experience. You are responsible for: HR Compliance & Policy Management Maintaining and updating HR policies, handbooks, and procedures to align with current employment laws and internal practices. Monitoring federal, state, and local employment compliance requirements and translating changes into actionable internal practices. Owning HR compliance audits, documentation reviews, and corrective action tracking. Serving as the primary internal resource for HR policy interpretation and operational compliance questions. People Operations Managing employee lifecycle processes including onboarding, job changes, offboarding, and personnel file maintenance. Overseeing HRIS data integrity, reporting, and process improvements across people operations workflows. Preparing reports, metrics, and documentation for leadership and audits. Recommending and implementing process improvements that improve compliance, efficiency, and employee experience. Benefits, Payroll & Cross‑Functional Support Partnering with Finance and Payroll and Benefits vendors to ensure accurate administration and issue resolution. Supporting leave administration, wage and hour compliance, workplace postings, training tracking, and required notices. Maintaining ERISA‑compliant wrap documents, updating SPDs, and supporting Section 125 / POP administration with payroll. Coordinating annual benefits changes, open enrollment timing, and related employee communications. Safety, Accommodations & Multi‑State Compliance Maintaining a written injury, illness, and workplace safety program tailored to clinic and general staff environments. Coordinating safety training, hazard assessments, inspections, and incident investigation protocols. Owning the reasonable accommodation process and leading the interactive dialogue with employees, managers, and medical advisors. Maintaining a master registry of state registrations, renewals, and required filings, including new‑hire reporting and OSHA‑related compliance items. The Ideal Candidate Has 5+ years of progressive experience in HR operations, HR compliance, people operations, or a generalist role with strong compliance ownership. 3+ years experience managing HR policies, handbooks, audits, and employee records. 3+ years experience with HRIS platforms, reporting, and process documentation. Strong working knowledge of federal, state, and local employment law and HR compliance requirements. Multi‑state compliance experience. Comfort working independently and building processes from scratch. Strong analytical, organizational, and communication skills, with high attention to detail and confidentiality. Bachelor’s degree in HR, Business, or a related field preferred. HR certification such as SHRM‑CP or PHR is a plus. Deep alignment with Emancipet’s mission and values and demonstrated commitment to equity, inclusion, and service to underserved communities. The People Operations & Compliance Manager position is full‑time, with a salary range of $95K–$120K, depending on experience and qualifications. Benefits Generous Paid Time Off – 9 paid holidays and 120 hours of PTO, increasing with tenure, with the ability to roll over 40 hours each year. 401(k) Plan – Emancipet match of 50% of your contribution, up to 5% of your annual pay. Health Insurance – 100% Emancipet‑paid coverage for employees and their children, with zero co‑pays, zero out‑of‑pocket expenses, and most common prescriptions at $0. Dental & Vision Insurance – 100% Emancipet‑paid coverage for employees and their children. Telehealth – 100% Emancipet‑paid telehealth for your entire household, partner/spouse, and all children under 26, regardless of insurance status. This provides $0 visits for urgent care, mental and behavioral health care, pharmacy, and health advocacy services. Life AD&D Insurance – 100% Emancipet‑paid employee coverage, including estate planning service, travel assistance, and identity theft protection. Voluntary Benefits – Additional coverage options, including accident, cancer, supplemental life, short‑and‑long‑term disability, and more. Support for Your Pets – $324 per year in free services or products through Emancipet. Emancipet is an Equal Opportunity Employer Emancipet is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. All candidates eligible to work in the United States are encouraged to apply. We are unable to sponsor or assume sponsorship of employment visas at this time. #J-18808-Ljbffr Emancipet