Pest Control Technician Branch II Field Rep

Job Description

Job Description

Job Title: Licensed Branch II Field Representative - Pest Control Technician
Employment Type : Full-Time, Hourly, Non-Exempt
Location/Work Model : Santa Rosa, Field-based
Travel Required: 100% travel
Travel Locations: Sonoma, Napa, and Marin Counties (company vehicle provided)

Why Join Racer Pest Control?
Racer Pest Control is a family-owned and operated company dedicated to providing top-quality pest control services. Weve built our reputation on exceptional customer satisfaction and personalized services tailored to meet the unique needs of our residential and commercial clients.

Our commitment to excellence, professionalism, safety, and continued education is the foundation of everything we do. We take pride in treating our clients like family and believe that taking the time to educate about the why behind our recommendations has allowed us to cultivate better outcomes and partnerships in alignment with our company values.

We build genuine partnerships through education, communication, and care - not just chemical treatments

Why This Opportunity is Different
Many technicians face unrealistic quotas and work for companies with poor reputations, leaving them
feeling underappreciated and over pressured. We offer something different:

• Quality Service: A work environment that values exceptional service and building quality partnerships while valuing client education over unrealistic quotas and shortcuts.

• Mutual Growth : We are a company that believes in mutual growth; when you invest your time and talent in us, we will invest in your development and success.

• Team Support, Collaboration, & Working Independently : At our company, youll enjoy the best of both worlds; strong team support and the independence to succeed. Our experienced management team is dedicated to helping you grow through ongoing guidance and collaboration. Youll also have the freedom to manage your assigned daily schedule of 7-12 service stops, allowing you to plan your day efficiently while maintaining quality client satisfaction.

• Professional Respect : We value the demonstration of courtesy, integrity, and appreciation toward our clients and colleagues. Professional respect is how we uphold dignity in every interaction.

• Advancement Pathways & Additional Income Opportunities: We offer paid continued education training, and additional certification opportunities to advance your career with Racer Pest Control, along with the opportunity to earn additional income through performance-based commissions on new clients and new services.

If you are seeking a company that aligns with these values we want to hear from you!

The Opportunity: What You Will Be Doing
This role involves comprehensive inspections, accurate pest identification, developing and implementing effective Integrated Pest Management (IPM) plans, and ensuring exceptional customer satisfaction while strictly adhering to all state/federal safety and compliance regulations, along with Racer Pest Control policies and procedures.

You will have the freedom to manage your assigned daily schedule, successfully completing an average of 7 - 12 service calls daily, and continued opportunities to increase your income through performance-based commissions on new clients and new services.

Day-to-Day Snapshot:

• Travel to various customer locations across Sonoma, Napa, and Marin counties

• Conduct detailed inspections, apply pesticides and/or other pest management solutions

• Educate customers on pest prevention and safety practices.

• Complete digital service reports and diagrams accurately

• Maintain effective communication with the office/dispatch

Compensation & Benefits Transparency

• Competitive Hourly Wage : $25.00 - $30.00 per hour, based on experience, skills, qualifications, and time licensed

• Performance Commissions: Earn additional income through performance-based commissions on new clients, new services, and five star reviews.

• Health & Retirement: Health insurance available after 90 days of employment and a Simple IRA retirement plan with employer contribution after one year.

• Paid Time Off: Paid holidays, sick pay, general paid time off, and a paid half-day off to celebrate your birthday during your birthday month.

• Equipment: Company vehicle, cell phone and fuel card provided for work-related travel. Tools and equipment commonly used in pest control, respirator, uniforms, and other PPE provided.

• Training: Paid continued education training and additional certification opportunities to advance your career with Racer Pest Control.

• Team Support: Youll be supported by a dependable and knowledgeable management team that values communication and collaboration.

The Fit: Clear Expectations and Requirements

Education & Licenses (Must Haves)

• High School Diploma or equivalent
• Valid Branch II Field Representative License, clear of any citations
• Valid California Class C Drivers License with a clean driving record

Experience, Skills & Knowledge (Must Haves)

• Previous experience as a Branch II Field Representative
• Foundational knowledge of common structural pests, their biology, and control methods
• Practical knowledge and understanding of IPM principles
• Proficiency with tools and equipment commonly used in pest control
• Manages and prioritizes time efficiently to complete scheduled jobs
• Excellent verbal and written communication skills
• Strong problem-solving skills with the ability to work independently
• Basic phone literacy for digital record keeping and software usage
• Strong customer service and relationship building skills

Personal Qualities (Must Haves)

• Present yourself professionally, maintaining a kind, honest, approachable manner
• Patient and respectful when investing time with clients, cultivating trust with every interaction
• Passionate about helping people solve their pest problems
• Genuinely cares about doing a great job

Additional Qualifications (Nice-to-Haves)

• Prior experience with FieldRoutes and/or Gorilla Desk software,
• Prior experience with: Rodent Control, Pest Exclusion, Commercial Pest Control
• Sales or Customer Service experience
• Bilingual in Spanish and English
• Enjoys building genuine relationships with clients; knowing them by name, showing interest in their lives and their properties
• Enjoys creating collaborative partnerships where customers feel like active participants in the process
• Takes pride in educating customers, not just treating pest
• Shares our belief that customers deserve genuine care and attention

Working Conditions & Physical Demands

• Physical Ability : Ability to perform physical labor for extended periods, including lifting up to 50 lbs, walking, standing, sitting, bending, kneeling, crawling, and carrying. Must be able to work in confined spaces (attics/crawl spaces) and at heights.

• Work Environment: Interior and exterior conditions. Exposure to various weather conditions (hot, cold, rain, wind) dust and noise. Appropriate PPE and uniforms are provided and required.

• Travel: Daily travel between customer properties within service areas of Sonoma, Napa, and Marin counties.

Expected Schedule

• 8:00AM to 5:00PM, Monday - Friday
• Flexibility with start/end times based on service needs
• Saturday, approximately two to four times annually
• Occasional overtime may be needed to meet project deadlines and uphold our commitment to client satisfaction

The Next Steps: Application Process
Ready to join the team? To apply, complete the online application by answering a few brief preliminary questions and uploading
your resume for review. Cover letters are welcomed but not required.

What to Expect:

• Initial review of applications and phone screenings for qualified candidates
• In-person interview
• Final offer extended to the successful candidate, followed by a background check and onboarding.

Equal Opportunity Employer
We are committed to creating a diverse and inclusive workplace and are proud to be an equal opportunity
employer. We welcome applicants from all backgrounds to apply.