Pharmacy Benefits Specialist - Mail Order Services - Pharmacy Advantage

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Join the growing  Henry Ford Health Pharmacy Advantage  team as a  Full-Time Pharmacy Benefits Specialist! Make a meaningful impact on patient care while enjoying a  flexible hybrid schedule  (In-person + Remote). This role offers a $2,500 sign-on bonus  and  comprehensive full-time benefits . You'll support patients and providers by helping navigate pharmacy benefits and coordinating prescription services. Be part of a mission-driven team that's improving lives every day! This role is based out of Rochester Hills close door Pharmacy department here at Henry Ford Health.

GENERAL SUMMARY:

***Eligible for $2,500 Sign on Bonus***

Location: Rochester Hills, MI

Schedule: Full- Time Day Shifts

In this role, you will collaborate with our Mail Order Services Department within the Henry Ford Health Pharmacy Advantage Team.

Mail Order Services Department:  The Pharmacy Benefits Specialist within the Mail Order Services team will support patients with maintenance medications. Responsibilities include prescription intake, adherence reminder calls, delivery coordination, insurance benefits investigation, prior authorization management, and financial assistance research. The team monitors medication adherence across multiple patient populations, including Medicare, Medicaid, Transplant, Transition of Care, and Commercial. By identifying and addressing patient barriers, our team enhances adherence and health outcomes while delivering exceptional service. This office-based position requires strong computer and phone communication skills. We are seeking career-focused individuals to join our growing, patient-centered, and collaborative pharmacy team.

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and duties. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described above.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• Requires a High school diploma or G.E.D. Associates degree preferred
• Requires State of Michigan Pharmacy Technician License.
• Requires a minimum of two years of previous pharmacy technician experience.
• Previous experience as a specialty pharmacy technician preferred.