IT Help Desk Specialist
VirtualVocations
Providing remote technical support, the full-time Support Desk Specialist (Tier 2 IT Help Desk) will manage client interactions, troubleshoot issues, and recommend improvements to enhance system efficiency and client satisfaction. Key responsibilities Provide technical support and remote help desk services to clients, escalating issues as needed Review current systems and make recommendations for improving efficiency and performance Maintain client documentation and stay updated with relevant technology and systems Required qualifications Bachelor's degree and two years of relevant experience, or equivalent combination of education and experience Current certifications such as MCSA, CCENT, A+, N+, or Security+ preferred Solid understanding of network operating systems, applications, and services Proficiency with business collaboration tools, including MS Office applications Ability to communicate effectively with both technical and non-technical users
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the IT Help Desk Specialist in Lowell, MA vacancy
- ...Technical Support Specialist Under the direction of the AVP – Technology Operations, the Technical Support Specialist provides employee help desk support services and supports branch and employee equipment needs. Essential Functions & Responsibilities Provide hardware,...SuggestedLocal area
Jeanne D'Arc
Lowell, MA4 days ago - ...Technical Support Representative III For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? The Technical...SuggestedWork at office
Generac
North Billerica, MA4 days ago $53k
...headquarters (after completing initial training and meeting desired KPI's). This gives our employees the much needed flexibility and helps us maintain contact with our culture and fellow Axians. Employees are welcome to work full time in the office if they prefer....SuggestedFull timeWork at officeRemote workWork from homeWorldwideShift workAxis Communications AB
Chelmsford, MA4 days ago- Technical Support Representative I Chelmsford, Massachusetts, United States Or refer someone Job Openings Technical Support Representative I Job Summary The Technical Support Associate is responsible for tier 1 customer and Sales Team Support. Essential Functions...SuggestedWork at officeWeekend workAfternoon shift
Phantom Staffing
Chelmsford, MA1 day ago - Generac Power Systems seeks a Technical Support Representative III to provide technical support to its dealer network, resolving service issues and supporting warranty repairs. Candidates should have an Associate's Degree and at least 3 years of relevant experience. Excellent...Suggested
$53.3k - $79.93k
Dormont Manufacturing Co is looking for a Technical Support Specialist I in Tewksbury, Massachusetts. This role involves providing exceptional technical support to customers, managing complex issues via troubleshooting, and documenting resolutions accurately through Salesforce...$53.3k - $79.93k
...Conditions Office Job Description Position Summary: Join our ambitious team at Thermo Fisher Scientific Inc. as a Technical Support Specialist I! In this customer service role, you will provide outstanding support to our customers, ensuring a flawless experience through...Temporary workWork at officeRemote work- Supporting internal associates and business partners, the remote Sales Support Engineer I will provide technical sales consulting, respond to inquiries, assist with RFPs, and maintain competency labs while designing integrated hardware/software solutions. Key responsibilities...Remote work
$31 - $40 per hour
...At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful... ...have a job. You'll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL! Job Summary The Data...Hourly payMinimum wageOngoing contractFull timeLocal areaRemote workWorldwideShift work$39k - $45k
Young World Physical Education is hiring an ICTS Computer Technician based at Chelmsford Public Schools. The technician will provide district-wide technical assistance and handle computer repairs and installations. A great emphasis is placed on customer service, requiring...Full time- Providing technical support for customers using Proofpoint AI Security solutions, the full-time Staff Product Support Engineer will respond to customer tickets, assist via phone, email, and chat, and resolve technical issues related to software, networking, and hardware...Remote work
- ...Technical Training Specialist Aved Electronics is a leader in battery pack, cable, harness and electro-mechanical assembly. Our dynamic... .... We're looking for a Technical Training Specialist to help develop and deliver training that supports our manufacturing teams...Work at office
$27.93 - $36.64 per hour
...offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational... ...equipment. Provide backup support for first‑line OT issues, helping maintain uptime and continuity of operations. Contribute to...Hourly payPermanent employmentLocal areaRemote work$70k - $90k
...Description For more than 35 years, EBI Consulting has helped clients solve complex challenges and unlock greater value from their assets... ...EBI Consulting is seeking a full-time Senior NEPA Technical Specialist to support technical scoping, regulatory strategy, and NEPA...Full timeWork experience placementWork at officeRemote workWork from homeHome officeEBI Consulting
Burlington, MA9 days ago$25 - $45 per hour
...for similar jobs: Location: Billerica, MA, US, 01821 Job Function: IT/Technical Job Country: United States Job City: Billerica Job Type... ...site. Main responsibilities Provide advanced onsite and desk-side IT support for end users as needed when escalated from the service...Full timeExcelitas Technologies
Billerica, MA4 days ago- ...where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple... ...belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all...Local areaRelocationNight shift
Apple
Burlington, MA2 days ago - PURPOSE AND SCOPE: The Associate Support Technician provides technical support on diverse customer telephone inquiries of applicable devices within the assigned areas of responsibility. The incumbent effectively communicates operational and technical support to diverse...Work experience placement
Fresenius Medical Care
Lawrence, MA4 days ago - Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Mobile phone accessibility...Temporary workWork experience placementWork at officeRemote work
MobileComm Professionals
Burlington, MA4 days ago - ...Overview With the dynamic growth of Enwork, the IT Support Specialist position provides an opportunity to make a meaningful impact every day. Enwork is the fastest growing company in contract office furniture because of our core values and passion for office furniture...Contract workWork at office
Enwork
Lowell, MA4 days ago $17 - $25 per hour
A managed services consulting firm in Tewksbury, Massachusetts is seeking motivated individuals for a Desktop Support role. Responsibilities include providing workstation software support, PC installations, and general client support tasks. Candidates should have knowledge...Hourly pay- An IT recruitment firm is seeking a Desktop Support Technician for an onsite role in Tewksbury, MA. This position involves assisting employees with technology issues, managing IT assets, and providing excellent support. The ideal candidate should be a U.S. citizen, live...
$17 per hour
CT Technical Assistant At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $17.00 (Min) $25.26 hourly (Max), excluding fringe benefits and potential bonuses. Your final base salary will be determined based on your education...Hourly payFlexible hours$90k - $157.5k
...environments.Work hands on with the system, installing and configuring it and testing that it meets the product’s technical and business... ...StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and...Temporary workFlexible hours$20.51 - $35.76 per hour
...more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth...Contract workWork experience placementWork at officeLocal area- HUB International is seeking a Technical Support Associate for a Hybrid position in Wilmington, MA. This role will involve assisting Account Managers with servicing Commercial Lines accounts, including processing certificates of insurance and maintaining data in the Broker...
- MobileComm Professionals, Inc is hiring a Desktop Support Analyst I in Burlington, MA. This role requires providing first-level technical support for desktop applications and diagnosing system failures. Candidates must have their own vehicle and pass a motor vehicle check...Remote job
$25 - $45 per hour
Excelitas Technologies seeks a Desktop Support Technician at its Billerica, MA site, specializing in IT support for Windows PCs and devices. This role involves advanced onsite support, device provisioning, and troubleshooting in an enterprise environment. The ideal candidate...Hourly pay- ...Hardware Production Support Engineer At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned...RelocationDay shift
Raytheon
Tewksbury, MA1 day ago $77.84k - $116.76k
...analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to...Permanent employmentWork at officeRemote workOnto
Wilmington, MA1 day ago$100k - $115k
...access tools. You will partner closely with our engineering, product, and customer teams to ensure a seamless support experience and help drive continuous product improvement. This is an ideal opportunity for someone with prior experience supporting hardware or...Full timeRemote workWeekend workClockwork (acquired by 10Beauty)
Burlington, MA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Help Desk Specialist. Be the first to apply!
Related searches
- christmas holiday help Lowell, MA
- helping hand Lowell, MA
- help wanted no experience Lowell, MA
- full time general help wanted Lowell, MA
- kitchen help Lowell, MA
- part time help wanted Lowell, MA
- full part time help wanted Lowell, MA
- seasonal holiday help Lowell, MA
- help wanted Lowell, MA
- companies hiring holiday help Lowell, MA