Client Accounts Specialist

Client Accounts Specialist

Midtown, Atlanta $75,000-85,000

Why This Opportunity Stands Out

Join a nationally recognized law firm as a Client Accounts Specialist with a long-standing reputation for culture, stability, and employee retention. Gain visibility across the organization while serving as a trusted Client Accounts Specialist supporting attorneys, clients, and finance leadership. Take ownership of a diverse client portfolio and make a direct impact on firm performance as a Client Accounts Specialist. Develop expertise in collections, accounts receivable, billing resolution, and client account management. Collaborate with attorneys, billers, legal support teams, and finance professionals in a highly interactive Client Accounts Specialist role. Utilize leading platforms including ARCS, Aderant, and e-billing systems to manage and resolve complex account matters. Strengthen your analytical and problem-solving skills while helping clients navigate payment and billing challenges. Enjoy career growth opportunities and professional development within a highly respected professional services environment. Build meaningful client relationships while balancing financial objectives and exceptional service. Advance your long-term career as a Client Accounts Specialist with a firm consistently recognized as one of the best places to work.

Key Responsibilities

Manage a portfolio as a Client Accounts Specialist by analyzing account activity, payment trends, aging reports, and outstanding balances. Partner with attorneys, clients, billers, and finance teams to resolve collection issues and improve payment outcomes. Investigate disputed invoices, short payments, unapplied cash, and account discrepancies. Monitor e-billing platforms and proactively address issues impacting invoice processing and collections. Maintain accurate account documentation, follow-up activity, and collection records within ARCS and related systems. Support collection priorities and escalation efforts while delivering the level of service expected from a successful Client Accounts Specialist.

Qualifications

3-5 years of experience as a Client Accounts Specialist, Accounts Receivable Specialist, Collections Specialist, Billing Specialist, or related professional. Experience in commercial collections, accounts receivable, billing, or client account management required. Law firm or professional services experience preferred. Strong communication, analytical, organizational, and relationship management skills. Experience with ARCS, Aderant, Microsoft Excel, and client e-billing platforms preferred. High school diploma required; degree or coursework in Accounting, Finance, Business Administration, or a related field preferred.