Recovery Specialist

Recovery Specialist

Katch is a leading healthcare technology company specializing in payment coordination. We partner with health plans, providers, and other stakeholders to identify, recover, and prevent payment errors, helping our clients reduce costs and improve operational efficiency. We are building a growing team that thrives in a fast-moving environment. We look for curious, resourceful problem-solvers who are comfortable working across priorities, navigating ambiguity, and using technology to deliver results. Ideal candidates are collaborative, eager to learn, and energized by improving how work gets done.

The Recovery Specialist is responsible for recovering medical payments when another party is responsible, handling complex injury cases including attorney-represented and litigated matters.

Responsibilities:

• Investigate, evaluate, and negotiate healthcare subrogation matters
• Understand and apply Medicare, Medicaid, ERISA, and related laws
• Research and interpret laws and regulations
• Conduct outbound calls and communicate with attorneys and insurers
• Document communications and maintain case activity records
• Ensure HIPAA compliance
• Participate in case reviews and strategy discussions
• Mentor other team members in subrogation skills

Job Qualifications:

• High School Diploma or GED
• Understanding of subrogation principles and health/P&C insurance
• Strong negotiation skills
• Ability to evaluate complex claims, apply judgment, and negotiate recoveries or settlements with limited supervision.
• Excellent organizational and communication skills
• Proficiency with Microsoft Office, particularly Excel, Word, Outlook, and Teams
• Experience interpreting claims, insurance information, account data, plan provisions, or supporting documentation
• Customer service or stakeholder-management skills, including communication with members, providers, attorneys, insurers, suppliers, or internal partners
• Ability to work independently and adapt to change

Preferred Qualifications:

• Prior experience in insurance, claims, subrogation, recovery, collections, legal services, healthcare reimbursement, or payment integrity
• Knowledge of applicable insurance laws, regulations, contracts, or plan provisions

LOCATION ELIGIBILITY REQUIREMENT: This position offers remote work flexibility for candidates who reside in one of our eligible hiring states: Georgia, Florida, Pennsylvania, Kentucky, Texas, Wisconsin, or Michigan. Due to this location requirement, applicants must be located in and legally authorized to work from one of these states at the time of hire and throughout their employment.

Benefits:

• Comprehensive medical, dental, and vision coverage
• Wellness program with resources for healthy living
• Health Savings Account (HSA) and Flexible Spending Account (FSA) for tax-free savings
• Tuition reimbursement opportunities
• Generous PTO so you can recharge
• Paid holidays and sick time
• Leave options to support life's biggest moments
• Life and Disability insurance through Unum
• Voluntary coverage options for added peace of mind (Critical Illness, Accident, Hospital Indemnity, Legal, and Identity Protection)
• Employee Assistance Program (EAP) for free, confidential counseling and support
• Remote work options available for many roles
• Flexible schedules in select positions

Equal Employment Opportunity at Katch

Katch is an equal opportunity employer and is committed to providing equal employment opportunity to all applicants and employees. We do not discriminate on the basis of race, color, ancestry, religion, sex (including pregnancy), national origin, age, disability (physical or mental), genetic information, sexual orientation, gender identity or expression, marital status, citizenship, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Katch participates in E‑Verify as required by applicable law.

In accordance with applicable state and local laws, Katch does not inquire about an applicant's salary history during the recruitment process.

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