LOT ATTENDANT

Job Description

Job Description

Compensation: $22.00 - $23.00 per hour

Schedule: Friday, Saturday & Sunday 12:30pm-9:00pm

About Us:

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)

Culture:  

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.

Accountability  

• Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation. 
• Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
• Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
• Assist with traffic control during peak hours.

Communication

• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
• Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.

Family

• Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.

Exceptional Service

• Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
• Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow. 
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.

Profitability

• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc. 
• Report any equipment malfunctions or maintenance needs for timely repairs.

  About YOU:

  The ideal candidate has a passion for logistics and people. Other attributes include:  

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work in various weather conditions.  

What We Can Offer You for All Your Hard Work:

• Compensation Range: $22.00 -$23.00 per hour
• Medical, dental, vision, life insurance coverage for full-time, eligible employees.
• Flexible Spending Accounts for full-time, eligible employees
• 401k
• Vacation/Sick for full-time and part-time employees
• Holiday for full-time and part-time employees
• Discount programs

ACE Parking is an Affirmative Action Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of the U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply (EEO/M/F/V/D)