Housekeeper

Pay or shift range: $16 USD to $19 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do. As a housekeeper for Mirbeau, you’ll be responsible for creating beautifully clean, thoughtfully prepared guest rooms and shared spaces that reflect the elevated standards of our resort and spa. Beyond sanitizing and maintaining rooms during and after stays, you will greet guests warmly, provide helpful information, and embody the professional yet welcoming spirit of our resort. This role is more than cleaning- your work will uphold a flawless, welcoming atmosphere where every detail reflects Mirbeau’s hospitality and our Forbes-rated standards. Our ideal candidate has a strong work ethic, sharp attention to detail, and the ability to multitask efficiently. With purpose and discretion, they understand that thoughtful housekeeping is key to exceptional hospitality. They notice what others overlook, knowing that the smallest touches- like perfectly folded linens and flawless rooms- helps to create a restorative environment where our guests can truly relax and rejuvenate. Pay Rate: $16.00 to $19.00 per hour plus tips. Hours are between 10am to 4pm. Job Responsibilities: Guest Service & Hospitality Greet guests warmly and respectfully, using Forbes and Mirbeau’s language standards Provide courteous, discreet service, with a respect for privacy, friendliness, and genuine hospitality Personalize interactions by using guest names when known, anticipating needs whenever possible Respond to guest needs, complaints, and requests with care, professionalism, and a sense of urgency Always represent Mirbeau’s refined standards with warmth and professionalism at all times Guest Room Cleaning & Preparation Thoroughly clean and reset guest rooms according to Mirbeau and Forbes-rated standards Sanitize and refresh all bathroom fixtures including tubs, showers, sinks, counters and toilets Dust and polish furniture, mirrors, artwork, and fixtures; vacuum carpets and mop floors Make beds with precision, and replace amenities, linens, towels and guest supplies Organize guest belongings respectfully in stayover rooms, respecting their privacy and preferences Report and return lost and found items to the Front Desk- labeled with room number and date Ensure all furniture, electronics, and room features are clean, functional, and in proper order Perform a final room inspection and report readiness to Housekeeping Management Supplies & Equipment Management Maintain fully stocked housekeeping carts and linen closets, keeping them tidy and well-organized Use only resort-approved cleaning supplies as directed; maintain all tools and equipment in safe, clean working condition Transport soiled linens to laundry during breaks to assist with laundry turnover Return housekeeping keys, equipment, and supplies to designated areas securely and properly Set up or return rollaway beds and cribs as needed Keep hallway carts and bins neat and unobtrusive to guests Professionalism & Work Ethic Arrive on time, in a clean uniform with name tag Maintain a neat, professional appearance, practicing proper hygiene Follow all housekeeping guidelines and complete cleaning tasks in a timely, organized manner Complete daily task lists efficiently and thoroughly, with attention to detail Adapt to changing priorities with flexibility and focus Report safety concerns, unusual room conditions, or maintenance needs to leadership immediately Team Communication & Collaboration Communicate clearly and respectfully with team members, leadership, and other departments Attend and participate in staff meetings and training sessions as required by the resort Share relevant guest feedback and/or operational concerns with management, as appropriate Support fellow team members in maintaining the pace, standard and flow of daily operations Support a positive and productive work environment through helpfulness, professionalism and accountability Perform additional tasks and/or support other departments as requested Qualifications, Skills & Educational Requirements: Experience & Education Previous hotel or resort housekeeping experience preferred Ability to quickly learn job responsibilities with minimal training Physical Requirements Must be in good physical health Able to stand, walk, bend, and perform repetitive motions for extended periods capable of lifting and carrying up to 40 lbs safely and regularly Skills & Personal Attributes Strong attention to detail and commitment to cleanliness Neat, well-groomed and professional appearance at all times Pleasant, polite demeanor with a positive attitude Service-minded- committed to creating a welcoming and comfortable guest environment Able to work independently with minimal supervision, as well as part of a team when needed Self-motivated and strong time management skills Dependable, punctual, and organized Flexible with changing priorities or assignments Communication Must understand and be able to communicate in English- both verbal and written- as required for guest interaction and team collaboration Must follow all Forbes and Mirbeau language standards when interacting with guests Employee Perks and Company Incentives: Discounted rates for services and retail items within the spa!! 401K with company match Medical, Dental, Vision and Life Insurance Plan Employee Assistance Program and Resources Paid time off for full-time AND part-time employees!! Holiday Pay Career advancement potential within the company Anniversary Program!! Work Performance Incentives And more!!! Only the best understand that perfection is found in every detail. Come find your balance- and your future- with us. Qualifications Behaviors Preferred Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Mirbeau Inn & Spa Skaneateles