District Director

Overview The District Director is responsible for leading and developing a district of retail stores to achieve sales, profit, and operational goals while fostering a positive and engaging experience for both team members and customers. This role requires a results-driven leader who can build high-performing store teams, drive business growth, and ensure operational excellence across all locations. Responsibilities Lead, coach, and develop Store Managers to deliver sales targets, customer satisfaction goals, and operational excellence. Drive business growth by analyzing sales trends, identifying opportunities, and implementing strategic initiatives across the district. Champion a positive team member experience by cultivating a culture of recognition, engagement, and accountability. Partner with cross-functional teams (operations, HR, LP, merchandising, marketing, etc.) to align on business priorities and execution. Monitor store performance through key metrics (sales, payroll, inventory, customer feedback, etc.) and take action to address gaps. Ensure compliance with company policies, procedures, and operational standards. Lead by example through regular store visits, providing hands-on support and feedback to Store Managers and teams. Represent company values and act as a culture ambassador within the district. Communicate district performance, including progress and actions, to the Regional Vice President. Actively seek new methods to improve store productivity. Visit the competition often, taking note of new trends and opportunities to improve our business. Lead the shrink, safety and physical security programs in partnership with Loss Prevention to deliver goals and a safe and secure environment. Ensures stores are following key operational inventory awareness. Clearly communicate objectives and priorities to the team creating alignment with the Company’s strategic goals, clearly defining and communicating the district’s goals to achieve a singular vision across the team. Encourage two-way communications and promote shared learning, empowering team members to resolve issues by delegating tasks to the appropriate level. Create a sense of urgency and entrepreneurial leadership style among your team. Demonstrate agility in leadership style and flexibility of approach, with the ability to think strategically (high-level) and tactically (to drive execution). Leading and Developing Talent Recruit, train, and retain top talent to build a pipeline of future leaders. Establish an innovative, collaborative, accountable, and inclusive culture that attracts and retains talent in the organization. Manage performance and be a strong developer of talent. Drive succession planning and talent development for areas of responsibility. Execute a strong onboarding program for all new and newly promoted managers. Manage performance to support the district's growth needs. Build a strong leadership bench for internal future growth through career pathing programs. Communicate clear goals and expectations. Customer Experience Ensure consistent delivery of an exceptional customer experience that reflects the company’s brand and values. Model and ensure store teams provide a great customer experience through operational and interpersonal processes and procedures. Execute company merchandising strategies to drive customer engagement. Lead and support community involvement. Develop a culture that empowers team members to maximize the quality and quantity of customer service they offer. Other Responsibilities Execute other corporate initiatives or duties as assigned, including but not limited to, special assignments (mentoring, merchandise committees, captainships, etc.). Education and Experience Bachelor’s Degree 6-8+ years of progressive responsibility leading multiple retail business units Preferred Experience and Skills Fiscal management experience and budget oversight Proven track record of outstanding leadership in managing and motivating distributed teams Passion for the customer, stores, the product and the business model Success in overseeing operations team in a results driven retail environment Ability to influence, partner, and develop productive relationships with senior leadership and line managers Excellent people leadership and collaboration in diverse, fast-changing environments Energetic, detail-oriented, and committed to high performance and talent development Maintains a strategic big-picture mindset while driving operational excellence Compensation Total Base Pay Range for this position: $100,800.00 - $146,000.00. This position may be eligible for additional compensation, including a bonus based on performance. Company and Benefits At The Michaels Companies Inc., the purpose is to fuel the joy of creativity and celebration. We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. Michaels offers a range of benefits to support team members and their families, including 401(k) with employer match, medical/dental/vision, telemedicine, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and voluntary insurance options. All team members enjoy employee discounts and partner discounts. For more information, visit the Michaels Benefits at a Glance page. Equal Opportunity Michaels is an Equal Opportunity Employer. We are committed to full inclusion of all qualified individuals and provide reasonable accommodations in the job application or interview process as needed. If a reasonable accommodation is required, please contact Customer Care at View phone number on click.appcast.io. #J-18808-Ljbffr