Bilingual Receptionist (Fall River)
Dental Dreams
The Role : Dental Dreams in Fall River , MA, is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. The ideal candidate will be bilingual (Spanish or Portuguese), with excellent customer service and phone skills. Previous dental / healthcare experience is preferred. Who Are We : Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Benefits:
- The Benefits package includes:
- Medical & Vision Insurance
- Free dental treatment at our locations
- PTO
- 401K
- Life Insurance, Pet Insurance and more
- Maintain a high level of customer service at all times
- Work as part of a team with an emphasis on communication
- Schedule patient appointments per month and daily patient goals
- Answer phones and confirm appointments
- Greet and check in patients
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Collect payments, co-payments, and deductibles
- Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
- Pull patient charts for future appointments when necessary
- Maintain a clean and professional office environment
- Assist with presenting and/or explaining treatment plans
- Minimum one year of experience in a recent job. - Required
- Customer Service experience
- Receptionist Experience
- Bilingual (Spanish or Portuguese) - Preferred!
Vacancy posted 4 days ago
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