Lead Massage Therapist

Lead Massage Therapist

As a Lead Massage Therapist, you'll provide top-notch massage therapy services while staying up-to-date with the latest techniques and equipment. You'll follow state-certified procedures and spa policies, promote our range of products and services, and ensure smooth scheduling and effective training for the team. You'll maintain inventory, communicate with spa leadership, and uphold a 40-hour workweek with 30 hours dedicated to hands-on therapy. Your role includes enhancing team skills and ensuring our guests leave relaxed and satisfied.

What you will do as a Lead Massage Therapist:

• Demonstrates the ability to accurately schedule employee's based on operational needs and always receives approval from Manager/Supervisor.
• Communicates effectively with Spa Leadership with regard to staff, room, product and equipment issues.
• Continually trains new and existing employees in all massage standards, procedures, and newly offered types of spa treatments. Ensures that employees continually apply training techniques and holds group training sessions when necessary.
• Effectively applies external manipulation to stimulate circulation, reduce muscle tension and promote relaxation.
• Adheres to all Spa policies and procedures regarding sanitation of materials, health and safety.
• Always organizes room and supplies prior to and after performing services.
• Responsible for maintaining Back Bar inventories.
• Always approves or rejects schedule changes in a timely manner.
• Consistently assists with monitoring recruitment needs as well as assisting with interviewing prospective employment candidates.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience:

• State certification
• To have experience/training in Swedish massage, reflexology, exfoliation treatments and herbal wraps
• Previous experience as a massage therapist (required)
• To be able to work autonomously.
• Must be able to stand for long periods of time.
• Excellent communication skills required.
• Ability to sustain physical exertion for periods of up to 100 minutes.
• To tolerate exposure to all spa products, oils and aromas.

What we value:

• Positivity Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits:

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!