General Merchandise Field Assistant

Position Overview

Join the Follett Team where employees are valued, respected, and offered career paths throughout its many campus locations.

Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, print, and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.

We are looking for a results-driven GM Field Assistant to join the Follett team.

The GM Field Assistant supports campus store merchandise needs in the purchasing process of General Merchandise categories. Closely supports buyers and planners and acts as a liaison among stores, vendors, and buying offices.

Responsibilities

• Creates products within the Merchandise Management System (MMS) from information provided by the Sourcing teams. Resolves issues related to item creation.
• Prepares, edits and releases purchase orders in MMS from information provided by the Planning teams. Resolves issues related to fulfilling orders.
• Processes merchandise returns and investigate and resolve other merchandise issues.
• Follows up on orders.
• Creates price events in MMS based on information provided by the Sourcing teams.
• Resolves price discrepancies when they occur.
• Resolves receiving and purchase order issues that arise at the store level.
• Performs other duties as assigned.

• Associate's Degree or higher preferred.
• 1-3 years experience in a related field preferred.
• Beginner to intermediate proficiency in Microsoft Office and computer literacy.
• Strong written and verbal skills.