Plumbing Service Technician

Job Description

Job Description

Residential Plumbing Technician

Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are hiring immediately for skilled Residential Plumbing Technicians !

Roscoe Brown Residential Plumbing Technician Benefits:

• Up to $5,000 sign on bonus based off experience
• Flex Scheduling
• Company supplied uniforms
• Medical, Dental, & Vison Insurance
• Additional employee benefits with Aflac
• 401K with company match
• Company paid life insurance policy
• Paid time off
• Employee Discounts through various company partnerships
• Work van/truck provided & dispatch from home along with company gas card
• Tool payment accounts
• Company paid iPhone 
• Company wide events and celebrations
• Endless opportunities for learning & leadership growth
• & more!

• Ability to successfully diagnose and repair residential plumbing needs.
• Desire to work daily to ensure our customers have healthy home and living conditions.
• Skilled communicated that educates and helps customers to make informed and confident buying decisions.
• Willingness to always go above and beyond with customer service.
• Maintains company core values in each work environment – positivity, respect, integrity, and commitment.
• Self-motivated and willing to teach and motivate helpers, peers, and fellow technicians.

• Ability to clean drains as well as install pipes and fixtures, such as sinks, and toilets for water sewer and gas.
• Assemble fittings and values and valves for successful installation. Knowledge needed to make modifications as needed.  
• Independent and able to work in a timely manner, with a goal to always work to ensure the job is done correctly the first time.
• Knowledge to choose best plumbing materials best for each job based on budget and location.
• Ability to follow written and verbal directions as given by managers and leadership

• Excellent customer service skills for work with customers and office staff.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Organize and document all equipment needed for each scheduled job.
• Ability to communicate with customers to ensure they can understand the work being completed while also giving them ability to make the right decision for their system.
• Attention to detail and document all necessary pieces when working on a unit.

APPLICATION COMMUNICATION

All communication regarding your application will begin via email. Please provide a valid email address on your application that you have access to and check regularly. Be sure to monitor your inbox and spam/junk folder for important updates regarding your application.

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