Senior IT Support Technician (Tier 2) - DoD-Cleared
cyber
GCyber seeks an IT Support Technician to back a high-profile DISA customer at the Pentagon. You will support end users across software, hardware, and network areas, collaborating with mobile, account management, and asset teams to improve service delivery. The role emphasizes ITSM practices, metrics reporting, and service desk optimization. A DoD clearance and IAT II certification are required, with a preference for ITIL v4 Foundation and HDI Desktop Support credentials. #J-18808-Ljbffr cyber
$50k - $70k
...Service Desk Technician (Tier 1/2) – Allixo Location: Burlington... ...Washington. We're the IT and security team for... ...a problem needs a senior engineer. This role... ...Enroll, configure and support Windows endpoints with... ...in our PSA: clear ticket notes, accurate...SuggestedFull timeFor contractorsLocal areaRemote work$80k - $128k
...Tier 2 It Support TechnicianPeraton is seeking a highly motivated and detail-oriented Tier 2 IT Support Technician to provide onsite and remote technical support for a federal government customer... ...of EnergyFamiliarity with DOE, DoD, or IC cybersecurity and operational...SuggestedContract workWork at officeRemote workRelocationShift work- ...Description Overview Tier 2 Help Desk Analyst... ...& Operations Support (MIOS) could be the... ...and maintenance of IT systems. Provides... ...specialized teams, providing clear documentation of... ...experience ~ DoD IAT Level II... ...level employees to senior leaders, we believe...SuggestedWork at officeLocal areaRemote work
- ...Senior Technical Support SpecialistAs the Sr. Technical Support Specialist... ...a vital part of the IT Team. In this role,... ...compliance across all support tiers.· Serve as the primary... ...of Tier 1 and Tier 2 (advanced) support... ...SLAs, and with clear status communication throughout...SeniorPermanent employmentTemporary workWork at officeLocal areaRemote work
- ...Description ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid to Senior technical and administrative support for IT operations in Washington, DC. The ideal candidate will have a Bachelor’s degree, 3+ years of experience supporting...SuggestedFull timeWork at officeRemote work
$32 - $40 per hour
...RESPONSIBILITIES A Senior Help Desk Technician bridges the gap... ...resolving a wide range of IT issues that... ...technical issues into clear, actionable guidance... ...is responsible for supporting existing client technology... ...point for all Tier 1/Tier 2 technical issues that...SeniorHourly payWork at officeImmediate startRemote work- ...Our client seeks a Senior Help Desk Technician to deliver... ...frontline technical support across enterprise... ...Responsibilities: Provide Tier II/III support for... ...of experience in IT Help Desk or Technical Support. ~2+ years... ...worked with someone clearly associated with Eliassen...SeniorHourly payPermanent employmentContract workWork at officeLocal area
- ...Global Solutions Inc., brings over 2 decades of experience and expertise in facilitating IT transformation within... ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote... ...initiatives. This role helps leadership clearly understand what work is...Remote work
- ...opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...IMPACT: Provide independent Tier 1 technical support to diagnose... ...user communications are clear, professional, and... ...IT-related discipline and 2–3 years of experience; OR...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- ...GCyber is seeking an IT Support Technician, to support a high profile DISA customer in the Pentagon. You will be working with a team to provide... .... Minimum Qualifications and Expereince: ~ Active DoD Secret security clearance ~ DoD 8570 IAT II certification (...Full time
- ...opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...IMPACT: Provide routine Tier 1 technical support to onsite... ...ensuring timely updates and clear, polite communication back... ...Diploma/GED and a minimum of 2–3 years of related...Remote workAll shiftsShift workNight shiftWeekend work
- ...Description Overview Service Desk Technician Tier 2 Washington, DC... ...Military, Intelligence & Operations Support (MIOS) could be the place for... ...Tier 2 to join our IT support team in Washington, DC... ...From entry-level employees to senior leaders, we believe there’s always...Work at office
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...customer confidence. Maintain clear, comprehensive, and accurate... ...advancement paths to Level 2, Level 3, and specialized technical... ...opportunities with senior technical staff Exposure...Full timeWork at officeRemote workRelocationMonday to FridayShift work- Title:Senior IT Customer Support Analyst, Desktop SupportKBR is hiring a Senior IT Customer Support Technician to provide Tier 2 desktop and deskside support for end-user computing hardware, software, and peripherals in a Microsoft Windows 11 environment. This role serves...SeniorFull timeLocal area
- Inserso Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS customers. In this role, you'll need to quickly resolve user IT issues, ensuring minimal downtime and maintaining various IT services. Ideal candidates...Remote job
- ...Job Responsibilities We are seeking Senior Technical Support Specialist to provide advanced macOS,... ...ability to translate technical issues into clear, non-technical explanations.... ...clearance ( Requirements 1. US Citizenship, 2. Favorable Background Investigation)...SeniorRemote work
$115k - $130k
...capabilities are our top-tier program and project... ...a company that supports our shared values... ...looking for a dynamic Senior IT Talent Acquisition... ...a hybrid role with 2 to 3 days a week... ...networking events, cleared job fairs, and... ...market, including DoD, Intelligence Community...SeniorFull timeTemporary workWork experience placement2 days per week3 days per week- ...Service Desk Tier 1 Technician The Service Desk Tier 1 technician shall... ...answering calls related to customer IT incidents or requests. Tier 1... ...issues. Responsible for supporting end users with software and... ...environment. At least 2 years of experience or more...Work at officeRemote work
- ...Operations / Desktop Engineer (Tier 2.5) Location: Washington, D.C... ...requirements. Occasional support of alternate shifts may be required... ...~HDI Desktop Support Technician ~Microsoft 365 Certified: Endpoint... ...1, HDI-certified, woman-owned IT Solutions Provider with strong...Full timeWork at officeFlexible hoursShift work
$112k
Description Help Desk Technician – Mid-Level & Senior-Level (2 Openings) Summary: We are hiring for two (... ...Level. These roles provide technical support to end users by diagnosing,... ...working with help desk systems and IT service management processes, and the...Senior- ...TITLE: App. Technical Specialist Senior LOCATION: Washington, DC/... ...: Bachelor’s degree in IT, related field, or equivalent experience... ...within a distributed (n-tier) architecture. 15 Years ·... ...later versions with .Net Framework 2.0-4.6.2 with C# and VB. 10 Years...SeniorContract work
$89.6k - $176.3k
...Technical Analyst - Secret cleared Position Description... ...technical analyst to support Enterprise Risk Management... .... Familiarity with DoD and DLA financial management... ...No. 5 and Technical R 2 . Familiarity with... ...team—one of the largest IT and business consulting...SeniorContract workLocal area$107k - $120.37k
...Senior It SpecialistThe Senior IT Specialist is instrumental in ensuring... ...advanced technical support across multiple platforms... ....Provide high level Tier 2 support, including,... ...resource to Service Technicians.Document support... ...ability to communicate clearly with a non-technical...SeniorFor contractorsWork experience placementWork at officeLocal area- Empower AI is seeking a Senior Tier II Deskside Technician to provide expert hardware/software support across high-security networks in Falls Church, VA. You will perform... ...token handling, and 24x7 operational coverage for DoD missions. Required TS/SCI clearance, 7+ years...Senior
$40 per hour
...IT Support Technician (Tier 2/3) – Onsite (Washington, DC) – Contract Pay Rate: $40/hr (W2) Schedule: Onsite 5 days/week Clearance: Must... ...enterprise apps Own tickets end-to-end in ServiceNow (clear documentation, prioritization, follow-through, and closure...Contract workTemporary workLocal areaRemote work$24 - $25 per hour
...Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC... ...maintenance, software installation, end-user support, including training to ensure end-user... ...skills Experience: #1-2 years of progressively responsible help...Contract workWork experience placementWork at officeLocal areaMonday to Friday$28.54 per hour
...Job Description Job Title: IT Support Technician II Location: Washington, DC... ...are seeking an experienced Tier 2 IT Support Technician to provide... ...escalated work. Capture clear resolution notes and trend... ...resolution. Partner with senior technicians and engineering...Contract workLocal area- ...Washington DC *Position is subject to contract award *3 professional references required Position Description The Data Analyst supports reporting, analytics, and data validation for financial systems. This role provides insights into system performance and financial...Permanent employmentContract work
- Empower AI is a government-focused tech partner delivering secure, mission-critical IT support across DoD networks. The role involves Tier II deskside escalation, imaging and deployment validation, PKI token processing, and MFA program management within a highly secure...Senior
$40k - $50k
As the Tier II Remote Support Technician (Solution Center) (Mid-level), you will act as a... ...with the Subject Matter Expert 2 technical designation and... ...in Tier II remote support, IT systems analysis, or enterprise... ...experience supporting a DoD or J6 customer environment,...Remote jobFull timeContract workFor contractorsFor subcontractorLocal area
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