Experienced restoration inside project manager

Benefits 401(k) Health insurance Opportunity for advancement Paid time off Training & development Benefits Competitive compensation Superior benefits Career progression Professional development And more! Join SERVPRO Team Holland as our newest inside Project Manager in Elkridge, MD! Compensation Competitive salary of $23.00 - $27.00/hr based on experience Benefits Sick, vacation, and holiday pay (PTO) 401(k) Health, dental, & vision insurance plans Critical illness & accident plans Life insurance Other Perks Career progression Internal promotional opportunities And more! Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We’re seeking a qualified and experienced resoration professional to assist in delivering an unparalelled customer experience with the knowledge and insight to also ensure the job is progressing timely and the customer is communicated with daily. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO® franchise employee, you’ll enjoy competitive pay and opportunities for continuous learning and growth. Key Responsibilities Manage the overall customer experience, ensuring satisfaction and tracking reviews Provide prompt responses to potential customers, demonstrating priority and professionalism Coordinate crews and resources for active projects, overseeing project scopes and estimates Maintain clear communication with clients, teammates, vendors, and insurance representatives Requirements Ability to work a 24/7/365 job Previous experience in cleaning/restoration preferred High school diploma/GED IICRC certifications preferred; Xactimate® experience is a PLUS! Valid driver's license Ability to partricpate in the on-call rotation to take the calls from our customers on evening and weekends Successful completion of a background check In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!” Join us and make a significant impact in the restoration industry and in your community. Compensation Compensation: $23.00 - $28.00 per hour Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. #J-18808-Ljbffr SERVPRO of Vacaville / Dixon