Commercial Insurance Account Assistant
O'Neill Insurance
Job Summary
Join Our Team as a Commercial Insurance Assistant!
O’Neill Insurance, a culture-driven insurance agency in Wadsworth, Ohio, is is looking for a detail-driven, upbeat, and self-motivated professional to join our growing Commercial Lines team as a Commercial Insurance Assistant. In this role, you’ll partner closely with our Commercial Account Managers to help deliver a best-in-class client experience by providing exceptional administrative support and producing accurate, timely work.
No prior insurance experience is required—we’ll teach you what you need to know. We also offer a hybrid in-office/remote work schedule for added flexibility. This position offers a clear path for professional growth, including potential advancement into an Account Manager role.
Primary Job Responsibilities:
What You’ll Do
Prepare and organize insurance forms, documents, and other essential materials
Keep client records up-to-date and accurate using our Agency Management System
Serve as a key point of contact, communicating with clients and insurance carriers to provide information and resolve questions
Assist clients with billing inquiries, claims, and other service needs
Partner with Commercial Account Managers to support client retention and contribute to new business growth
Preferred Knowledge, Skills, & Abilities
What We’re Looking For
Strong work ethic and commitment to delivering high-quality work
Ability to quickly learn and adapt to new concepts, technology, and automation tools
Collaborative, team-first mindset
Exceptional attention to detail and accuracy
Clear and professional communication skills, both written and verbal
Continue building your skills with the support of our continuing education and training opportunities
Compensation and Benefits Package for Full-Time Employees:
Competitive Compensation
Medical, Dental, Vision, Life & Disability Insurance Plan – 100% paid for Employee
Paid Holiday, Vacation, and Sick Time
401(K) Plan with Employer Contribution
30 Hours Per Year to Volunteer for a Non-Profit Organization
Birthdays off
Parental Leave
Hands-on Training
Career Growth Opportunities
100% Paid Continuing Education and Professional Development
Mon-Fri Schedule
$40k
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