Director of Product

Who We Are:

We're a high-growth software company with a big mission : empowering K-12 district teams to do more with less.


At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.


Our team? They're talented, committed, and fiercely loyal problem-solvers. At LINQ, you'll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we're attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.


LINQ's Values:
• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.
• Deliver Excellence: We consistently exceed our clients' expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.
• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.
• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.


About the Role
We are looking for a Director, Product Management to own strategy for our Nutrition product line and
lead the team responsible for delivering it. You will set direction for Nutrition, partner at a peer level
with engineering directors and GTM leaders, and develop your direct reports into strong product leaders
and owners. You are accountable for how Nutrition connects to the broader portfolio, how it performs,
and how the team operates at scale. This role reports to the VP of Product.

What You'll Be Doing
• Own Nutrition product strategy, ensuring decisions ladder up to company direction.
• Shape strategy across product boundaries - understand how decisions in Nutrition create
dependencies or opportunities elsewhere in the portfolio and coordinate accordingly.
• Anticipate market shifts and competitive moves; adjust direction proactively.
• Connect product strategy to business outcomes - revenue, retention, and market position.
• Build executive-ready business cases for Nutrition investments; partner with finance on planning
and forecasting.
• Coordinate execution across Nutrition and adjacent product areas with interdependencies;
resolve cross-area conflicts in priority and resourcing.
• Anticipate and mitigate delivery risks before they impact outcomes.
• Own P&L or business performance metrics for Nutrition.
• Partner with engineering leadership on platform investments, technical debt strategy, and data
strategy for Nutrition.
• Partner at a peer level with engineering directors, sales leadership, and customer success - co-
owning outcomes.
• Represent Nutrition clearly to executive leadership, with well-framed tradeoffs and investment
rationale.
• Engage directly with food service directors and other customer stakeholders to understand their
operational challenges; represent LINQ externally in the K-12 nutrition and food service space,
including at industry conferences.
• Lead and develop your direct reports through regular 1:1s, structured feedback, individual
development planning, and clear performance expectations.
• Build and retain a high-performing product team within Nutrition.
• Identify high-potential talent and create conditions for accelerated growth.
• Resolve complex performance situations in partnership with HR.

What We're Looking For
• 7 or more years in product management, with at least 2-3 years managing a team with direct
reports.
• Demonstrated experience owning a multi-product portfolio or product line, including products
at different lifecycle stages.
• Track record of driving cross-functional alignment at a peer level with engineering, sales, and
customer success.
• Experience building investment business cases and communicating product strategy to
executive leadership.
• Demonstrated ability to develop direct reports into strong performers.
• Experience in K-12 nutrition, school food service, or public sector SaaS preferred; background in
quick-serve restaurant or hospitality technology (e.g., Toast, OpenTable) is a strong plus.
• Strong customer sensibility, with the credibility to hold substantive conversations with food
service directors and other operational stakeholders; comfortable representing LINQ publicly,
including speaking at industry conferences.

Education
Bachelor's degree in any field, or equivalent practical experience.

Travel Requirements
Up to 25%, including industry conferences and customer visits

Compensation:

We offer a competitive base salary of $180,000 - $200,000, plus a 12% bonus.

Why You'll Love Working With Us

Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).


Performance Pays Off: Whether it's a company bonus or target sales commission, your hard work doesn't go unnoticed.


Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.


Paid Parental Leave: Take the time you need to welcome your new addition - We've got you covered!


Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.


♥ Giving Back: Feel good while doing good - 16 paid volunteer hours to support the causes that matter most to you. #LINQCares


Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA - with contributions from LINQ. Dental perks that even cover braces for the kiddos.


Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.


Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!


EOE Statement/Accommodation Notice:

As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment

based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.


To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link:

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