Call Center Representative

Call Center Representative

Grand Rapids

Uncapped Bonus Potential | Career Growth | BathWorks of Michigan

Are you competitive, persuasive, and motivated by the chance to earn big? BathWorks is a fast-growing, locally owned West Michigan company specializing in Jacuzzi bath remodels, and we're looking for driven people who want more than just a paycheck.

This is a great opportunity for someone who enjoys talking with people, building trust quickly, and turning interest into action. If you're ready to learn, grow, and succeed in a high-energy sales environment, we want to hear from you.

What You'll Do

• Connect with homeowners who have already shown interest in a Jacuzzi bath remodel.
• Follow up on leads and guide potential customers through the next step in our process.
• Schedule design consultations and help keep the sales pipeline moving.
• Learn how to confidently handle objections and set appointments.
• Play a key role in helping BathWorks grow.

What We're Looking For

• Strong communication skills and a positive, professional phone presence.
• A self-motivated, competitive mindset.
• Someone who enjoys working toward goals and being rewarded for results.
• Ability to commute to our Byron Center office.
• Availability for one of the following consistent schedules:
• Monday - Friday 11:30 am - 8pm
• Saturday - Wednesday 10 am - 6:30 pm
• Sales, customer service, or call center experience is helpful, but not required.

What You'll Get

• Hourly base pay plus uncapped bonus potential.
• Typical earnings of $50,000–$70,000 annually.
• Health, dental, and life insurance after 60 days with FREE Vision and FREE Employee Assistance Program.
• PTO and real advancement opportunities.
• Coaching, training, and support from a strong team.
• Hybrid or remote flexibility available after training and consistent KPI performance.

Why BathWorks

• 4.9-star Google rating with hundreds of satisfied homeowners.
• A+ rated and accredited by the Better Business Bureau.
• Local company with a focus on long-term careers, not just jobs.
• Strong team culture built on growth, craftsmanship, and doing the right thing.

If you're looking for a role where effort matters, performance is rewarded, and growth is real, apply today and take the next step in your sales career with BathWorks.

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.