Desktop Support
VDart Inc
Title : Desktop Support
Location : Midland, Texas
Contract
- Provide second-line investigation and diagnosis after Service Desk
- Resolve and close incidents and service requests as per procedures and allocated timelines
- Perform hardware repair and upgrades
- Escalate unresolved incidents and service requests within agreed timescales
- Log incident and service request details per help desk procedures
- Communicate with customer regarding incident progress
- Ensure tickets are always updated until issues are resolved
- Conduct customer satisfaction callbacks and surveys
- Complete GET IT training for On-Site Support Analysts
- Comply with Quality, Health, Safety and Environment policies and IT policies
- Liaise with customers, other IT support groups and third-party providers when necessary
- Perform staging of PCs (Requires use of SRSS and/or Autopilot.
- Manual O/S imaging, installation, configuration, and upgrades on client owned laptops issued to employees.
- Physical support for Network Refresh Activities
- User on/off boarding process activities of delivering new laptops to new hires and taking custody of return laptops.
- Smart-hand support for AV rooms, network, and facilities
- e-waste - Data wiping and clean-up and after activities of handing over the disk to procurement.
- COTS (Outlook, Office, Adobe etc.) and enterprise application break/fix support
- Hardware break/fix e.g., audio/visual equipment, connectivity, copiers, fax, printers, scanners, digital signage)
- OEM Vendor Coordination & Follow-up's
- Supporting the use of mobile devices to ensure user activation
- Technical support for configuring field connectivity with VSAT, ensuring reliable and optimized communication
- Teleport hardware Maintenance - maintaining field connectivity at Teleport sites, ensuring hardware is in optimal condition for seamless operations
- Printing Server Infra. hardware support - add, change, or remove a Printing service server infrastructure, detailing the specific modifications as per printing standard
- Data Server hardware support (Submit a request to add, change, or remove a Data storage service server infrastructure, specifying the necessary adjustments.
- UPS system maintenance (Request IT onsite support to coordinate regular UPS system maintenance with the location facility coordinator.)
- ePACS Server Infra. hardware support - add, change, or remove ePACS Server infrastructure, specifying the adjustments required.
- IT hardware disposal based on dedicated request for IT hardware disposal service, including an inventory audit, disposal list, packing, and removal, ensuring compliance with disposal regulations
- Support HR with on/off boarding process of new hires ensuring the PC track in and out.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Desktop Support in Midland, TX vacancy
- ...Desktop Support TechnicianThe Desktop Support Technician provides basic desktop support to all organizational personnel; troubleshoots basic software, hardware, and other Information Technology (IT) related issues; tracks the Help Desk e-ticketing system and responds to...SuggestedWork at office
ProPetro Services
Midland, TX20 hours ago - ...always updated until issues are resolved Conduct customer satisfaction callbacks and surveys Complete GET IT training for On-Site Support Analysts Comply with Quality, Health, Safety and Environment policies and IT policies Liaise with customers, other IT support groups...SuggestedWork at office
- ...Job Description Job Description Desk Side Support Specialist (Level 2–3) Contract | 6+ Months | Midland, Tx Industry: Oil & Gas... ...network-related issues. Install, configure, and maintain desktops, laptops, printers, peripherals, routers, switches, wireless equipment...SuggestedContract workWork at officeImmediate startRemote work
iSphere Innovation Partners, LLC
Midland, TX18 days ago - ...seeking a skilled Manufacturing IT Technician to provide technical support and maintenance for IT systems within a manufacturing... ...VMware) are a plus. Experience: A minimum of 2+ years in desktop support, help desk, or customer support roles specifically related...Suggested
$25 - $30 per hour
...Seeking technicians with networking, desktop support, or infrastructure experience to conduct site surveys across approximately 700 West Texas locations. Responsibilities Travel to remote sites throughout the Permian Basin Document existing network and IT equipment...SuggestedContract workTemporary workRemote workNight shift- ...proposed laws or policies may affect City operations, services, finances, or residents. Strategic Alignment: The Legislative Analyst supports the City’s strategic priorities by monitoring state and federal legislation that may impact City operations, finances, services,...Work experience placementInternshipWork at officeLocal area
City of Midland, TX
Midland, TX2 days ago - ...conversion and research and data cleanup projects as needed Review Title Opinions and work with Landmen to cure title requirements Support owner relations inquiries for area of responsibility Maintain electronic and paper records Generate and distribute division...Work at office
Permian Resources , LLC
Midland, TX3 days ago - ...Tuition Employee Discount: Discounts with multiple universities! Free BDS Modules Hour Accrual Bonuses Structured Study Groups: Group support and exam prep with your peers and a dedicated trainer Student Loan Repayment Assistance: Each year we contribute additional dollars...Full timeTemporary workLocal areaFlexible hours
Action Behavior Centers
Midland, TX5 days ago $18 - $23 per hour
...Job Description Job Description Tower Support Technician (ST3/4) Future Technologies is a professional services company specializing in technical consulting, planning, design, implementation, and support of innovative communications solutions focused on wireless...Hourly payFull timeLocal areaRemote workShift workNight shiftFUTURE TECHNOLOGIES VENTURE LLC
Midland, TXa month ago- ...(NYSE: PR) is currently seeking a Business Analyst reporting to the IT Director in Midland, Texas. This position owns application support for Land, serving as the primary point of contact for Land IT needs across the full portfolio of Land systems. The ideal candidate...Work experience placement
Permian Resources
Midland, TX21 hours ago - ...Job Description Job Description Position Summary Responsible for providing technical support for Electrical Submersible Pump (ESP) Service Center operations, including calibration, maintenance and troubleshooting of testing benches, assembly/teardown benches, cable...Work experience placementImmediate start
Levare USA
Midland, TX18 days ago - ...pertinent questions. Determine the best solution based on the issues and details provided. Direct unresolved issues to the next level of support personnel. Record issues and resolutions in the ticket system. Follow-up and update employees on status and information. Maintain...Full timeWork at officeRemote work
$20 per hour
...the real you. We are seeking a dedicated, tech-savvy, and self-driven Desktop Specialist to join our dynamic Services Group. This role is crucial in providing comprehensive software and hardware support to clients, ensuring their technology goals are achieved efficiently...Hourly payWork at officeLocal areaRemote work- ...Help Desk Technician to be a go-to technical resource for our entire organization. In this role you’ll do a bit of everything — supporting users day to day, tackling the tougher problems that come your way, and owning our ticketing system end to end. You’ll be the person...
- Job Title Responsibilities: Establish and maintain communication with various facilities engineers and stakeholders. Work closely with the Project Manager to provide analytical insights on the schedule and cost to enable pro-active decision making. Accountable...
Omni Inclusive
Midland, TX1 day ago - Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote... ...role. Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. General knowledge network products...Contract workLocal areaImmediate startRemote workWorldwideNight shift
- We are a privately owned company focused on buying and selling oil and gas mineral and royalty interests, raising and maintaining investor funds, and passively and actively operating multiple investments. The company has successfully raised three investment funds—two in...Full timePart time
- General SummaryUnder general supervision, this position reviews and monitors activity pertaining to the Bank Secrecy Act and Anti-Money Laundering Program using industry standard and regulatory guidance to ensure the bank’s compliance with BSA/AML regulatory requirements...Work at office
- ...trend analysis Ensure compliance with ACA, ERISA, COBRA, HIPAA, FMLA, and other applicable federal and state regulations Manage and support required retirement plan activities, audits, and compliance Audit benefit eligibility, payroll deductions, carrier invoices, and...
- Job Description Job Description Summary The Wirer reports to the Production Foreman and assumes responsibility for performing duties related to electrical and minor mechanical assembly, establishing, and maintaining effective communications with fellow team members...Work at office
Platinum Control
Midland, TX5 days ago - ...and verbal Able to travel and work in varying field conditions Able to pass the Texas RRC CNG Service Installation exam (we’ll support your prep) Bonus: Experience with high-pressure gas systems or an existing TRRC CNG certification will set you apart....Temporary workTraineeshipWork at officeLocal areaFlexible hours
Quantum Fuel Systems LLC
Midland, TX2 days ago - ...in Midland, TX Position Overview The Well Servicing Engineering Technician / Data & Reporting Analyst plays a critical role in supporting Well Management Engineers, operations, and leadership through advanced data management, reporting, and analytics. This position is...Contract workWork at office
- ...Include but are not limited to:Closely follow the infrastructure schedule to plan and coordinate activities.Provide IFC drawings and supporting documentation to contractors for successful installation of electrical and automation equipment.Coordinate and oversee...For contractorsLocal areaVisa sponsorshipWork visaRelocation package
Diamondback Energy
Midland, TX5 days ago $13.5 - $15.75 per hour
...employer-paid preventive care medical plan for full-time employees ~ Dental, vision, short-term and long-term disability coverage to support you and your family ~ Company-paid life insurance for added peace of mind ~401(k) retirement savings plan to help you build...Hourly payWeekly payFull timeTemporary workStrickland Brothers 10 Minute Oil Change
Midland, TX2 hours ago- Who We Are: At Crimson Group, we pride ourselves on delivering high-value automation, instrumentation, electrical design, and process operation solutions. We offer the resources of a large enterprise combined with the agility and responsiveness of a smaller company...Hourly pay
Crimson Group
Midland, TX17 hours ago $19 - $23 per hour
...customer questions Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment Support all team members Requirements A valid driver's license with a clean driving record Ability to safely lift up to 50 pounds...Hourly payHerc Rentals
Midland, TX3 hours ago$25 - $50 per hour
...company with deep roots going back to 1954. Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Construction Equipment Technician to help support that mission....Hourly payFull timeApprenticeshipCentral Power Systems & Services
Midland, TX5 days ago- ...for procedural needs. Perform routine duties in a timely manner. Communicate effectively with physicians and team members. Supports and practices in accordance with Hospital policy, procedures and protocol. EDUCATION AND EXPERIENCE High school diploma...Full timeShift work
Midland Memorial Hospital
Midland, TX2 days ago - ...working in an environment that emphasizes teamwork, integrity, and professionalism. We are currently seeking a Shop Technician to support our Frac Rental division in Midland, TX. PURPOSE: Performs physical tasks in the shop or warehouse in support of operations...Work experience placementWork at office
KLX Energy Services
Midland, TX2 days ago - ...task In order to achieve business objectives, work weeks in excess of 40 hours may be required Function as a team member and support other teams Ensure company policies are followed Other duties as assigned JOB REQUIREMENTS: High School diploma or...Work experience placement
DistributionNOW
Midland, TX1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support. Be the first to apply!
