Outlet Server - HRC Washington D.C.

Server Job OpportunityOur team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.Job Description:The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).Taking guests' orders.Running food.Handling cash & other forms of payment.Making proficient sales transactions - using a point-of-sale system.Properly checks I.D.s – for guests who appear to be under 30 years old.Demonstrating responsible alcohol service.Demonstrating impeccable product knowledge.Suggestive selling - using proven techniques.Answering questions - accurately and politely.Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.Maintaining a clean & organized station – including pre-bussing & table maintenance.Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.Demonstrating knowledge of all table/station numbers.Directing guests to areas & restrooms.Creating memorable experiences.Entertaining guests to create "Raving Fans."This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.